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- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a fast-paced environment.
- Company: Join Domino's, a fun and busy pizza chain known for its great food and teamwork.
- Benefits: Enjoy free meals, discounts, flexible hours, and career development opportunities.
- Why this job: Perfect for those who love teamwork, customer service, and want to grow in a dynamic setting.
- Qualifications: 1 year in a fast-paced customer service role; managerial experience is a plus but not required.
- Other info: Be part of a supportive team that values your growth and success.
The predicted salary is between 24000 - 36000 £ per year.
Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You will be responsible for everything that happens during your shift including cost controls and customer relations. You are there to lead by example, following policies and procedures, to inspire all Team Members on your shift to produce great food and ensure complete customer satisfaction.
Successful candidates will have:
- a minimum of 1 years' experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Contact Detail:
Domino's Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/Manager - Newcastle Cramlington
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of a fast-paced environment like Domino's. Understanding how to manage stress and maintain team morale during busy shifts can set you apart as a candidate.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully led a team or resolved conflicts in previous roles. Being able to demonstrate your leadership style will resonate well with the hiring managers.
✨Tip Number 3
Research Domino's values and customer service standards. Being able to articulate how you align with their mission and how you can contribute to their success will make a strong impression during any interviews.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours, especially evenings and weekends. Highlighting your willingness to adapt to the store's needs will show that you're committed to the role and the team.
We think you need these skills to ace Shift Runner/Manager - Newcastle Cramlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced customer service environments. Emphasise any managerial roles or responsibilities you've held, even if they were informal.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and teamwork. Mention specific examples of how you've successfully led a team or handled challenging situations in previous roles.
Showcase Your Skills: Clearly outline your people skills, problem-solving abilities, and flexibility in your application. Use bullet points to make these stand out, as they are key attributes for the Shift Runner/Manager role.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a managerial position.
How to prepare for a job interview at Domino's Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you're ready to inspire and motivate others.
✨Emphasise Customer Service Experience
Since the role involves interacting with customers, highlight your experience in providing excellent customer service. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the company's values.
✨Be Prepared for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare to discuss how you've handled challenging situations in the past, particularly in fast-paced environments. This will showcase your initiative and ability to think on your feet.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility in working hours and a strong team spirit. Be ready to talk about your availability and share examples of how you've worked collaboratively with others to achieve common goals, especially during busy times.
