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For Companies At a Glance
- Tasks: Lead Front of House operations and ensure top-notch customer experiences across various properties.
- Company: Join a leading property services company known for its global excellence in management.
- Benefits: Enjoy opportunities for professional growth and a collaborative work environment.
- Why this job: Be part of an innovative team that values customer service and operational excellence.
- Qualifications: Experience in hospitality or customer service management, with strong leadership skills required.
- Other info: Ready to take the next big step? Apply now!
The predicted salary is between 43200 - 72000 £ per year.
Join a leading property services company as a Regional Manager, overseeing Front of House (FoH) operations across a portfolio of properties. This role is an exciting opportunity for an experienced leader to drive excellence in customer experience, team performance, and operational standards.
The Role
- Oversee and support FoH site teams to deliver exceptional customer experiences in managed properties.
- Lead audits, innovate service improvements, and manage operational challenges across multiple sites.
- Drive team performance through coaching, training, and recruitment, while ensuring compliance with health, safety, and company standards.
Why You Should Join
- Be part of a forward-thinking organization that values innovation and customer service.
- Opportunities for professional growth within a high-performance, collaborative environment.
- Work with a company recognized for its global leadership in property management services.
What You Need to Be Successful
- Proven experience in hospitality or customer service management, ideally across multiple locations.
- Strong leadership and communication skills, with the ability to inspire and develop teams.
- Financial acumen, organizational expertise, and a passion for delivering excellence in service.
If you’re ready to take the next big step in your career apply direct or send your CV to niamh.ashworth@foundationrecruitment.com
Contact Detail:
Foundation Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Front of House Manager
✨Tip Number 1
Familiarise yourself with the latest trends in customer service and hospitality management. This knowledge will not only help you during interviews but also demonstrate your commitment to excellence in service.
✨Tip Number 2
Network with professionals in the property management and hospitality sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare specific examples of how you've successfully led teams and improved customer experiences in previous roles. Being able to share these stories will showcase your leadership skills and operational expertise.
✨Tip Number 4
Research the company’s values and recent initiatives in property management. Tailoring your conversation to align with their goals will show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Regional Front of House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality or customer service management, especially if you've worked across multiple locations. Use specific examples that demonstrate your leadership and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer experiences. Mention how your previous roles have prepared you for the challenges of overseeing Front of House operations and driving team performance.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your financial acumen and organizational expertise. For example, mention any successful service improvements or audits you've led in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Foundation Recruitment
✨Showcase Your Leadership Skills
As a Regional Front of House Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired and developed them to achieve excellence.
✨Highlight Your Customer Service Experience
This role is all about delivering exceptional customer experiences. Be ready to discuss specific instances where you've improved customer satisfaction or resolved issues effectively, showcasing your commitment to service excellence.
✨Demonstrate Financial Acumen
Understanding financial aspects is crucial for this position. Brush up on your knowledge of budgeting and financial management in hospitality settings, and be prepared to discuss how you've managed costs or increased revenue in previous roles.
✨Prepare for Operational Challenges
You'll likely face questions about managing operational challenges across multiple sites. Think of examples where you've successfully navigated such situations, and be ready to share your strategies for maintaining high standards in diverse environments.
