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For Companies At a Glance
- Tasks: Support guest queries, manage restaurant reservations, and ensure smooth dining experiences.
- Company: Join a luxurious 4-star hotel in the heart of London, close to iconic attractions.
- Benefits: Enjoy discounts on hotel stays, food, and drinks, plus access to wellness programs.
- Why this job: Perfect for those passionate about hospitality and eager to grow in a vibrant environment.
- Qualifications: Basic knowledge of Opera, front-line experience, and a desire to build relationships.
- Other info: Opportunities for apprenticeships and accredited qualifications up to Level 7.
The predicted salary is between 28800 - 43200 £ per year.
Refresh and recharge in the heart of London's Charing Cross in our 4 star luxury hotel. This grand railway hotel is just a stone's throw from Trafalgar Square and the Strand. Enjoy the buzz of London's busy city streets, world class shopping and entertainment before returning to the peaceful haven of The Clermont Charing Cross.
The Role: The Food and Beverage Coordinator will ensure support in handling guest queries for restaurant reservations & group bookings, maintaining effective communication between various departments, with responsibility for reconciliation of various 3rd party platforms and maintaining paymasters. Moreover, the Food and Beverage Coordinator will be coordinating restaurant reservations, efficiently managing restaurant reservations while ensuring optimal booking availability, staying attentive to prevent overbooking, and maintaining a seamless dining experience for all guests, coordinating seating arrangements to ensure a smooth flow of operations in the restaurant.
What we look for:
- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Basic knowledge of Opera required
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast-paced service environment
What's in it for you?
- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
- Interest free season ticket loans (conditions apply)
- Access to a 24/7 Employee Assistance Program
- Pension and Healthcare Schemes
- Wagestream - get access to earned salary before payday
- Paid volunteering days
- Generous recommend a friend scheme
- Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
- Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
- Great Recognition program...and many more!
F&B Coordinator employer: The Clermont Charing Cross
Contact Detail:
The Clermont Charing Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Coordinator
✨Tip Number 1
Familiarise yourself with the Opera system, as it's a key requirement for the role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering this essential tool.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in food and beverage coordination. Attend local events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your passion for customer service by volunteering at local events or restaurants. This hands-on experience will not only enhance your skills but also provide you with real-life examples to discuss during interviews.
✨Tip Number 4
Research The Clermont Charing Cross and its dining offerings thoroughly. Understanding their unique selling points and current promotions will help you stand out in interviews and show your genuine interest in the role.
We think you need these skills to ace F&B Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage coordination or similar roles. Emphasise your customer service skills and any previous work in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences that demonstrate your ability to handle guest queries and manage reservations effectively.
Highlight Relevant Skills: In your application, focus on skills such as attention to detail, communication, and teamwork. Provide examples of how you've successfully worked in a team or managed multiple tasks in a busy setting.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the F&B Coordinator role.
How to prepare for a job interview at The Clermont Charing Cross
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in food and beverage, and how you aim to deliver exceptional service to guests.
✨Demonstrate Your Attention to Detail
As a Food and Beverage Coordinator, attention to detail is crucial. Prepare to discuss how you've successfully managed reservations or handled guest queries in the past, highlighting your ability to maintain accuracy and prevent overbooking.
✨Highlight Your Teamwork Skills
This role requires effective communication and collaboration with various departments. Be ready to share experiences where you worked as part of a team, showcasing your ability to build relationships and support your colleagues.
✨Familiarise Yourself with Opera
Since basic knowledge of Opera is required, take some time to brush up on this system before your interview. If you have any experience using it, be prepared to discuss how you utilised it to enhance guest experiences or streamline operations.
