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- Tasks: Manage inbound customer enquiries and orders while re-engaging lapsed accounts.
- Company: Join a well-established supplier of industrial materials with a strong client portfolio.
- Benefits: Enjoy a dog-friendly workplace, structured training, and long-term career progression.
- Why this job: Perfect for relationship builders who thrive in a supportive team environment.
- Qualifications: Experience in sales support or customer service is essential; strong communication skills required.
- Other info: On-site parking available and located in an accessible area.
The predicted salary is between 24000 - 27000 £ per year.
Office based in Leicester, £24,000 - £27,000 commission.
Do you enjoy a mix of warm sales and service? My client is an established supplier of industrial materials boasting household names within their client portfolio. You will be responsible for managing inbound customer enquiries and orders, as well as re-engaging lapsed accounts to explore new business opportunities. This is a sales support role with real commercial impact, perfect for someone who enjoys building relationships and delivering excellent service.
The role:
- Respond to inbound enquiries and process sales orders with accuracy and efficiency.
- Reconnect with lapsed or dormant accounts to identify potential sales opportunities.
- Provide clear, confident communication with customers regarding product availability, pricing, and delivery.
- Follow up on quotations and ensure all client interactions are logged within the CRM system.
- Liaise with external sales representatives and other departments to ensure seamless service delivery.
- Maintain a high standard of customer care at all times and contribute to team-based sales targets.
The candidate:
- Previous experience in sales support, internal sales, customer service, or order processing is essential.
- Confident communicator, both over the phone and via email.
- Strong organisational skills and attention to detail.
- Proficient in using CRM systems and Microsoft Office packages.
- A proactive, commercially aware mindset with the ability to prioritise workload.
- Professional, reliable, and team-oriented.
Benefits:
- Dog friendly working environment.
- Structured onboarding and product training.
- Supportive team environment.
- On-site parking and accessible location.
- Long-term progression opportunities within the business.
Interested? Click 'apply' today.
Contact Detail:
EMPLOYAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding the industrial materials they supply and their key clients will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since this role requires clear and confident communication, consider role-playing scenarios with a friend to enhance your ability to respond to customer enquiries.
✨Tip Number 3
Brush up on your CRM system knowledge. If you have experience with specific systems, be prepared to discuss how you've used them in previous roles, as this will show your readiness to hit the ground running.
✨Tip Number 4
Highlight your organisational skills during any discussions. Be ready to share examples of how you've managed multiple tasks or prioritised workloads in past positions, as this is crucial for success in an internal sales role.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, customer service, or order processing. Use specific examples that demonstrate your ability to manage inbound enquiries and maintain customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the Internal Sales role. Mention your proactive mindset and how you can contribute to team-based sales targets.
Highlight CRM Proficiency: Since the role requires proficiency in CRM systems, mention any relevant experience you have with these tools. Provide examples of how you've used them to enhance customer interactions or streamline processes.
Showcase Your Organisational Skills: In your application, emphasise your strong organisational skills and attention to detail. You could include examples of how you've successfully managed multiple tasks or prioritised workloads in previous roles.
How to prepare for a job interview at EMPLOYAL
✨Know the Company
Before your interview, take some time to research the company. Understand their products, services, and client portfolio. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Demonstrate Your Sales Skills
Prepare examples from your previous experience that highlight your sales support skills. Be ready to discuss how you've successfully managed customer enquiries, processed orders, or re-engaged lapsed accounts.
✨Showcase Your Communication Skills
As a confident communicator, practice articulating your thoughts clearly. You might be asked to role-play a customer interaction, so be prepared to demonstrate your ability to communicate effectively over the phone and via email.
✨Highlight Your Organisational Skills
Since the role requires strong organisational skills, think of specific instances where you've successfully managed multiple tasks or prioritised your workload. This will illustrate your attention to detail and ability to handle a busy environment.
