At a Glance
- Tasks: Lead and support the care team in delivering top-notch resident care.
- Company: Join Eden Court, a luxury retirement village recognized as one of the UK's best companies to work for!
- Benefits: Enjoy competitive pay up to £65K and flexible working hours with great company perks.
- Why this job: Make a real impact in residents' lives while working in a supportive and rewarding environment.
- Qualifications: RGN preferred; two years in long-term care or similar experience required.
- Other info: Be part of a top 20 care home group and help shape the future of care services!
The predicted salary is between 39000 - 65000 £ per year.
Care Services Manager (RGN preferred) Up to £65K dependent on experience & qualifications Full-time – Company benefits A Top 20 Care Home Group 2024! Awarded One Of The UKs Best Companies To Work For Eden Court is a deluxe Retirement Village, located in Battersea SW11,boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home. We are looking to recruit a second Care Services Manager to assist and support the General Manager in all aspects of the day to day running of the residential home and to deputise in their absence. This is a supportive role to the whole care team and flexibility around hours in the working week is required as well as playing a part in Duty Management covering weekends on a rota basis. Ideally we would prefer a clinical qualification however if you can demonstrate a solid level of care management experience we can consider. The Care Services Manager sets the standard for senior care responsibilities within the home including ensuring excellence at all times in resident care and providing outreach and support to families. Part of the role is to oversee the recruitment of care teams and and facilitate ongoing training and development opportunities for team members. You will also ensure appropriate staff coverage through effective staff scheduling and completion of daily assignments. You will ensure with the General Manager and Care Service Manager, that the management of the home meets with the Essential Standards of Quality and Safety, the requirements of the CQC and the company’s own aims and objectives. You will co-ordinate the resident assessment process, ensuring the involvement of the resident in identifying needs and preferences, and integration of all information into the initial care plan. Working with the teams, you will oversee the Safe Medication Management programme, ensuring robust auditing procedures including those surrounding pharmacy processes, and identify any training needs. Also, to create a framework for regular medication evaluation in respect of each resident and liaise with General Practitioners and Consultants. Person Specification: RGN qualified (preferred) Prioritize workload and be able to work under pressure Communicate and manage interpersonal relationships, including influencing skills Two years experience in long-term care or similar industry Plan, implement, evaluate and clearly document care delivery Team player, decisive, self-motivated, proactive, flexible and adaptable Awareness of COSHH and CQC regulations Working knowledge of Health and Safety legislation TPBN1_UKTJ
Care Services Manager employer: Cinnamon Care
Contact Detail:
Cinnamon Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Services Manager
✨Tip Number 1
Familiarize yourself with the specific care standards and regulations set by the CQC. Understanding these guidelines will not only help you in interviews but also demonstrate your commitment to maintaining high-quality care.
✨Tip Number 2
Network with professionals in the care industry, especially those who have experience in management roles. Engaging with others can provide valuable insights and potentially lead to referrals or recommendations for the position.
✨Tip Number 3
Highlight your leadership skills and experience in managing care teams during any discussions or interviews. Be prepared to share specific examples of how you've successfully led a team and improved care delivery in previous roles.
✨Tip Number 4
Showcase your flexibility and adaptability in your approach to care management. Discuss how you've handled unexpected challenges in the past and how you prioritize resident care while managing staff schedules effectively.
We think you need these skills to ace Care Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care management, particularly any roles that demonstrate your ability to oversee care teams and ensure high standards of resident care. Include specific examples of your achievements in previous positions.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for care services and your understanding of the role. Mention your clinical qualifications if applicable, or emphasize your extensive experience in care management. Show how you align with the values of Eden Court.
Highlight Relevant Skills: In your application, emphasize skills such as communication, team leadership, and the ability to work under pressure. Provide examples of how you've successfully managed care delivery and staff training in past roles.
Demonstrate Knowledge of Regulations: Show your awareness of CQC regulations and Health and Safety legislation in your application. Discuss how you have ensured compliance in previous positions and your approach to maintaining high standards of quality and safety in care services.
How to prepare for a job interview at Cinnamon Care
✨Showcase Your Leadership Skills
As a Care Services Manager, you'll be expected to lead and support the care team. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and ensuring high standards of care. Highlight specific examples where you successfully motivated your team or improved care delivery.
✨Demonstrate Your Knowledge of Regulations
Familiarize yourself with CQC regulations and Essential Standards of Quality and Safety. During the interview, be ready to explain how you have ensured compliance in your previous roles and how you would implement these standards at Eden Court.
✨Discuss Your Approach to Resident Care
The role emphasizes resident-centered care. Prepare to talk about how you involve residents in their care plans and how you assess their needs. Share any innovative practices you've implemented to enhance resident satisfaction and well-being.
✨Highlight Your Flexibility and Teamwork
Since the position requires flexibility in hours and teamwork, be sure to convey your adaptability and willingness to cover shifts as needed. Discuss how you collaborate with other departments and support staff in achieving common goals.