At a Glance
- Tasks: Lead a team to optimise workforce management and ensure efficient staff allocation.
- Company: Join a dynamic company in London focused on high-end operational excellence.
- Benefits: Enjoy competitive salary, professional development, and a collaborative work environment.
- Why this job: Make a real impact in a fast-paced setting while developing your leadership skills.
- Qualifications: Bachelor’s degree and 3 years of workforce management experience required.
- Other info: Onsite role with opportunities for growth in a thriving industry.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking a proactive and results-driven Workforce Management Team Leader (Onsite Role - 5 days in a week) to join our team in London. This role is essential in ensuring the efficient management of our workforce to meet the demands of a fast-paced, high-end operational environment.
You will be responsible for leading a team of workforce management professionals, ensuring optimal staff allocation, leveraging workforce management technology, and collaborating with various stakeholders to maintain seamless operations.
Salary Range: £45000 - £55000
Key Responsibilities:
- Team Leadership: Lead, mentor, and develop a team of workforce management professionals, driving performance and continuous improvement in workforce planning processes.
- Staff Scheduling: Oversee the creation and optimisation of staff rotas, ensuring shift coverage aligns with operational requirements while maintaining flexibility for fluctuating demand.
- Resource Allocation: Ensure efficient staff deployment, balancing cost-effectiveness with maintaining high service standards.
- Timekeeping & Attendance Management: Oversee workforce timekeeping systems to ensure accurate payroll data and compliance with company policies.
- Stakeholder Collaboration: Work closely with department heads, HR, and other stakeholders to anticipate and address staffing needs with strategic solutions.
- Vendor & Agency Management: Manage relationships with third-party staffing agencies and workforce management software vendors, ensuring alignment with business needs and service level agreements (SLAs).
- Compliance: Ensure all workforce management activities comply with UK employment laws, industry regulations, and company policies.
- Reporting & Data Analysis: Generate and present workforce performance reports, including KPIs, labour forecasts, and cost analyses, to senior management. Use data-driven insights to improve workforce planning and efficiency.
- Technology Utilisation: Implement and manage workforce planning tools and software to enhance operational efficiency, accuracy, and decision-making.
Essential Skills & Experience:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum of 3 years’ experience in workforce management or a similar role, with at least 1 year in a leadership position.
- Experience in vendor and third-party agency management, ensuring quality service and adherence to agreements.
- Proficiency in workforce management tools and software, such as Kronos (UKG), SAP SuccessFactors, Workday, Quinyx, Deputy, Reflexis, Microsoft Excel (Advanced level) & Microsoft Access.
- Strong analytical skills, with experience in forecasting, capacity planning, and labour cost optimisation.
- Excellent communication and interpersonal skills, with a proven ability to collaborate across multiple departments.
- Good knowledge of UK employment laws and best practices in workforce management.
- Proven leadership experience, with the ability to motivate and manage a team effectively.
- Strong problem-solving skills and adaptability to evolving operational demands.
- Experience in high-paced industries such as catering, hospitality, logistics, or similar sectors is an advantage.
This is an exciting opportunity for an experienced workforce management professional to lead and optimise staffing operations in a dynamic environment. If you have the skills and expertise required, we encourage you to apply.
Manager Workforce Management employer: Deluxe Staffing Limited
Contact Detail:
Deluxe Staffing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager Workforce Management
✨Tip Number 1
Familiarise yourself with the specific workforce management tools mentioned in the job description, such as Kronos and SAP SuccessFactors. Having hands-on experience or knowledge of these systems can set you apart during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific challenges you faced and how you overcame them to improve team performance.
✨Tip Number 3
Research the company culture at StudySmarter and be prepared to discuss how your values align with theirs. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Tip Number 4
Prepare to discuss your analytical skills and provide examples of how you've used data to drive decisions in workforce management. Being able to articulate your thought process will show your capability in this critical area.
We think you need these skills to ace Manager Workforce Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workforce management, particularly any leadership roles. Use specific examples that demonstrate your ability to lead teams and optimise staff allocation.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with workforce management tools and your approach to team leadership, as well as how you can contribute to their operational efficiency.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for this role, such as analytical abilities, communication skills, and knowledge of UK employment laws. Provide examples of how you've successfully applied these skills in previous positions.
Showcase Data-Driven Insights: If applicable, include examples of how you've used data analysis to improve workforce planning and efficiency in past roles. This will demonstrate your capability to generate reports and make informed decisions based on KPIs and forecasts.
How to prepare for a job interview at Deluxe Staffing Limited
✨Showcase Your Leadership Skills
As a Manager in Workforce Management, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams, mentored staff, and driven performance improvements in previous roles.
✨Familiarise Yourself with Workforce Management Tools
Make sure you have a solid understanding of the workforce management tools mentioned in the job description, such as Kronos or SAP SuccessFactors. Be ready to discuss your experience with these technologies and how they can enhance operational efficiency.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and adaptability. Think about past challenges you've faced in workforce management and how you addressed them, particularly in high-paced environments.
✨Understand Compliance and Regulations
Since compliance with UK employment laws is essential, brush up on relevant regulations. Be prepared to discuss how you ensure adherence to these laws in workforce management practices and how it impacts operational decisions.