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For Companies At a Glance
- Tasks: Be the welcoming face of our new Leeds facility, managing reception and client services.
- Company: Join a trusted professional services firm with a global presence in over 20 countries.
- Benefits: Enjoy a modern workspace with hot desks, a gym, yoga studio, and a rooftop terrace.
- Why this job: This role offers a dynamic environment and the chance to grow your skills in a vibrant setting.
- Qualifications: 1-3 years in a client-facing role; hospitality experience is a bonus but not required.
- Other info: Immediate start available; apply now to be part of this exciting opportunity!
Present in over 20 countries, our client is well established and trusted in their sector within professional services. They are moving their team to a brand new, state-of-the-art facility in Leeds city centre and are seeking a Front of House Assistant to manage the entrance of the building for an initial 6 month period.
The fantastic space opens very soon and includes hot desks and meeting rooms, a bar area, a gym, a yoga studio, and a planned roof terrace. To ensure this space offers a premium experience, we are recruiting for a proactive and enthusiastic Front of House Assistant.
The Role
- You will be the first point of contact for staff, clients, and visitors, ensuring a professional and welcoming environment. Your responsibilities will include reception management, client services, and building operations support.
- Front Desk Management: Welcome visitors, manage building access, and maintain a professional first impression.
- Meeting Room & Desk Coordination: Oversee booking systems for meeting rooms and hot desks, ensuring spaces are prepared for use.
- Client Services: Order and serve refreshments, including specialty coffees and drinks from the bar taps.
- Facilities Support: Provide basic IT assistance (e.g., AV equipment, Wi-Fi) and manage access cards for building facilities.
- Event Support: Assist with external client bookings and future rooftop events.
- Collaboration: Work closely with the Operations Director and Project Manager to ensure seamless service delivery.
The Person:
- The ideal candidate will have 1-3 years' experience in a busy, client-facing role. You'll be proactive, highly organised, and enjoy working in a dynamic environment. With a smart, professional appearance, you'll embody the business ethos of excellence.
- Exceptional communication and interpersonal skills.
- A positive, can-do attitude with a desire to grow in the role.
- Ability to juggle multiple responsibilities and maintain attention to detail.
- Experience in hospitality or events is a plus, though not essential.
How to Apply:
Our client is recruiting now, so please do not delay. If this role sounds ideal for your next move, send us your CV or contact us immediately.
We cannot reply to every individual application; however, if your experience fits the above criteria, we will make immediate contact.
Front of House Assistant employer: Lucy Walker Recruitment
Contact Detail:
Lucy Walker Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Familiarise yourself with the company culture and values. Since you'll be the first point of contact, understanding their ethos will help you embody the professional image they seek.
✨Tip Number 2
Practice your communication skills. As a Front of House Assistant, you'll need to interact with various stakeholders, so being articulate and friendly is key to making a great first impression.
✨Tip Number 3
Get comfortable with basic IT support. Brush up on your knowledge of AV equipment and Wi-Fi troubleshooting, as these skills will be valuable in assisting clients and staff effectively.
✨Tip Number 4
Show enthusiasm for the role during any interactions. A positive, can-do attitude will not only make you stand out but also align with the proactive nature they are looking for in a candidate.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, especially in hospitality or events. Emphasise your organisational skills and any previous front desk management experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description that excite you, such as managing the entrance and providing exceptional client services.
Highlight Soft Skills: In your application, emphasise your communication and interpersonal skills. Provide examples of how you've successfully managed multiple responsibilities in a busy environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Lucy Walker Recruitment
✨Showcase Your Professionalism
As a Front of House Assistant, you'll be the first point of contact for visitors. Dress smartly and maintain a professional demeanour throughout the interview to reflect the business ethos of excellence.
✨Demonstrate Your Communication Skills
Exceptional communication is key in this role. Be prepared to discuss your previous experiences where you effectively communicated with clients or managed difficult situations, showcasing your interpersonal skills.
✨Highlight Your Organisational Abilities
This position requires juggling multiple responsibilities. Share examples from your past roles that demonstrate your ability to stay organised and manage time effectively, especially in busy environments.
✨Express Your Enthusiasm for the Role
A positive, can-do attitude is essential. Make sure to convey your enthusiasm for the role and the company during the interview, explaining why you're excited about the opportunity to contribute to their new facility.
