At a Glance
- Tasks: Manage lettings, negotiate agreements, and provide top-notch customer service.
- Company: Join a dynamic team in Edinburgh focused on property management and client satisfaction.
- Benefits: Enjoy competitive pay, growth opportunities, and a vibrant work culture.
- Why this job: Be part of a fast-paced environment that values innovation and teamwork.
- Qualifications: Experience in lettings, strong communication skills, and a proactive mindset required.
- Other info: ARLA qualification is a plus; full UK driving license needed.
Exciting new opportunity for a Lettings Negotiator, based in Edinburgh!
My client is looking for an energetic individual to manage the lettings department, ensuring that all properties are marketed and let while providing exceptional customer service to landlords and tenants. This role combines business development, team leadership, and operational management to drive department performance. To enhance our existing portfolio with new managed clients by actively generating leads.
General responsibilities:
- Negotiate letting agreements
- Market rental properties
- Reference check potential tenants
- Process Notice to Quits
- Provide accurate weekly marketing feedback to landlords
Business Development:
- Drive the growth of the lettings portfolio by securing new landlords and properties.
- Build strong relationships with landlords, developers, and investors.
- Identify and pursue opportunities to maximise rental yields and revenue streams.
- Ensure properties are marketed effectively and let in a timely manner.
- Oversee tenancy agreements, referencing, and legal compliance processes.
- Resolve issues and disputes between landlords and tenants professionally.
Customer Service:
- Deliver exceptional service to landlords and tenants, addressing concerns promptly.
- Act as a primary point of contact for high-value landlords or complex cases.
- Handle escalations and complaints with professionalism and efficiency.
- Proactively increase google review rating
Key Performance Indicators (KPIs):
- Time taken between property listed - property let
- Tenant and landlord satisfaction scores.
- Percentage of properties let within a specific time frame.
- Revenue growth and profitability metrics.
Essential Qualifications & Experience:
- Proven experience in a senior lettings role, with a track record of success.
- Strong understanding of lettings laws and regulations.
- Proficiency in property management software and CRM systems.
- Full UK driving license
- Excellent communication and negotiation abilities.
- A proactive and results-driven approach to business development.
- In-depth knowledge of lettings processes and property management.
- Analytical mindset with attention to detail and problem-solving skills.
- Ability to manage time and prioritise tasks effectively.
Desirable Qualifications & Experience:
- ARLA Property mark qualification
- Strong leadership and team management skills.
- Experience using SME/ Reapit Bookings
For more information, please contact Joanna Collett at C&P Recruitment, or for immediate consideration please apply now.
Experienced Letting Negotiator employer: Construction & Property Recruitment
Contact Detail:
Construction & Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Letting Negotiator
✨Tip Number 1
Familiarise yourself with the local Edinburgh property market. Understanding the trends, rental prices, and popular areas will give you an edge in negotiations and help you provide valuable insights to landlords.
✨Tip Number 2
Network with local landlords and property developers. Attend property events or join online forums to build relationships that could lead to new business opportunities and referrals.
✨Tip Number 3
Brush up on your negotiation skills. Role-play scenarios with friends or colleagues to practice handling objections and closing deals effectively, as this is crucial for a Lettings Negotiator.
✨Tip Number 4
Showcase your customer service skills by preparing examples of how you've resolved tenant or landlord issues in the past. This will demonstrate your ability to handle complex cases professionally.
We think you need these skills to ace Experienced Letting Negotiator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings and property management. Emphasise your achievements in previous roles, particularly in business development and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry. Mention specific examples of how you've successfully managed properties or improved customer satisfaction in past roles.
Highlight Relevant Skills: In your application, clearly outline your skills related to negotiation, communication, and problem-solving. These are crucial for the role of a Lettings Negotiator and should be evident in your application.
Showcase Your Knowledge: Demonstrate your understanding of lettings laws and regulations in your application. This will show that you are well-prepared for the responsibilities of the role and can handle compliance effectively.
How to prepare for a job interview at Construction & Property Recruitment
✨Showcase Your Negotiation Skills
As a Lettings Negotiator, your ability to negotiate effectively is crucial. Prepare examples from your past experiences where you successfully negotiated letting agreements or resolved disputes between landlords and tenants.
✨Demonstrate Your Customer Service Expertise
Exceptional customer service is key in this role. Be ready to discuss how you've handled challenging situations with clients, ensuring their concerns were addressed promptly and professionally.
✨Highlight Your Business Development Acumen
This position requires a proactive approach to business development. Share specific strategies you've used to secure new landlords and properties, and how you’ve maximised rental yields in previous roles.
✨Familiarise Yourself with Relevant Regulations
A strong understanding of lettings laws and regulations is essential. Brush up on current legislation and be prepared to discuss how you ensure compliance in your work, as this will demonstrate your expertise and reliability.