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For Companies At a Glance
- Tasks: Engage customers with luxury fragrances and deliver exceptional service.
- Company: Join the House of Creed, a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy career development opportunities and be part of an innovative, diverse team.
- Why this job: Shape the future of luxury retail while creating memorable customer experiences.
- Qualifications: Experience in luxury retail and exceptional communication skills are essential.
- Other info: Full-time role with flexibility to work weekends and holidays.
The predicted salary is between 30000 - 42000 £ per year.
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
We are seeking a Luxury Brand Ambassador for our Creed counter in Frasers Glasgow, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a full-time role 5 days, 37.5 hours per week.
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and fragrance offerings. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. Being able to narrate the story behind each fragrance and its ingredients can create a memorable experience for customers, making them more likely to purchase.
✨Tip Number 3
Showcase your sales achievements in previous roles. Be prepared to discuss specific examples of how you've met or exceeded sales targets, as this will highlight your goal-oriented mindset and suitability for the role.
✨Tip Number 4
Demonstrate your commitment to exceptional customer service. Think of instances where you've gone above and beyond for customers, as this aligns perfectly with the expectations of a Luxury Brand Ambassador.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, immerse yourself in the world of Creed. Familiarise yourself with their fragrances, ingredients, and heritage. This knowledge will not only help you in your application but also in potential interviews.
Tailor Your CV: Highlight your experience in luxury retail or customer-facing roles. Emphasise any achievements related to sales targets and exceptional customer service, as these are key aspects of the Luxury Brand Ambassador role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for luxury brands and your commitment to delivering outstanding customer experiences. Use specific examples from your past experiences to demonstrate how you meet the desired skills and experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the luxury retail sector.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's range of fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've met or exceeded targets. Be ready to share specific examples of how you engaged customers and closed sales in a luxury retail environment.
✨Emphasise Customer Service
Be prepared to talk about your approach to delivering exceptional customer service. Think of examples where you created memorable experiences for customers, as this is crucial for a Luxury Brand Ambassador role.
✨Visual Presentation Matters
Understand the importance of visual merchandising in luxury retail. You might be asked how you would maintain the brand's image in-store, so think about how you can contribute to creating an inviting and luxurious shopping experience.
