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- Tasks: Lead the reception team, manage bookings, and ensure exceptional guest experiences.
- Company: Join art'otel Battersea Power Station, a premium lifestyle hotel in a vibrant new neighbourhood.
- Benefits: Enjoy competitive salary, generous service charge, and 50% off food & drinks.
- Why this job: Be part of a creative environment that values art, culture, and outstanding service.
- Qualifications: Passion for hospitality and leadership skills are essential; experience with reservation systems is a plus.
- Other info: Access to wellness days, discounted travel, and exciting staff events.
The predicted salary is between 36000 - 60000 £ per year.
We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea Power Station sits in the heart of this newly energised neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.
JOIA is the first London restaurant by award-winning two Michelin-starred Portuguese chef, Henrique Sá Pessoa, inspired by his culinary heritage and travels across the Portuguese Iberian Peninsula. At TOZI Pizzeria and Cicchetti Bar, we bring together incredible Italian produce, Venetian casual dining traditions and the theatre of European grand cafes with menus for every occasion of the day.
If your dream and passion are about high-quality food, amazing service and creating memories, then this is the place to work!
Your journey so far ... Seeking an extraordinary Restaurants Reception Manager (Head Restaurants Receptionist) for our TOZI and JOIA, an epitome of ambition and dedication, driven to deliver service that leaves hearts aflutter. You will be dedicated and passionate about leading the team by example.
As our Restaurants Reception Manager, you will receive:
- Salary: Highly competitive plus generous Service Charge
- Subsidised Travel arrangements after midnight
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two wellness days per year, meaning all team members start with 30 days of holiday per year - including bank holidays, increasing with years of service!
- Two free meals per day - including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme - £750
- BenefitHub - Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans (if applicable)
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
As our Restaurants Reception Manager, you will:
- Take pride in exceeding guests' expectations and being able to anticipate guests' needs and deliver a memorable experience
- Be a passionate and highly motivated Leader with the ability to inspire your team
- Lead by example, enthusing your team by sharing your passion for brilliant food & drink and outstanding customer service
- Ensure our restaurant runs smoothly, delivering memorable experiences
- Manage bookings and know about reservation systems such as OpenTable, SevenRooms, etc.
If you share a passion for art, culture, and hospitality, art'otel is where people's talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service; by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.
be bold. be creative. be original.
Restaurants Reception Manager employer: PPHE Hotel Group
Contact Detail:
PPHE Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurants Reception Manager
✨Tip Number 1
Familiarise yourself with the restaurant's concept and menu. Understanding the unique offerings of JOIA and TOZI will not only help you during interviews but also demonstrate your genuine interest in the role and the establishment.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in high-end restaurants. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Research the latest trends in restaurant management and customer service. Being knowledgeable about current practices can set you apart as a candidate who is proactive and dedicated to delivering exceptional guest experiences.
✨Tip Number 4
Prepare to discuss your leadership style and how you motivate teams. As a Restaurants Reception Manager, showcasing your ability to inspire and lead by example will be crucial in demonstrating your fit for the role.
We think you need these skills to ace Restaurants Reception Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and restaurant management. Emphasise any leadership roles you've held and your ability to deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the art'otel brand. Mention specific experiences that demonstrate your ability to lead a team and create memorable guest experiences.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the role, such as knowledge of reservation systems like OpenTable or SevenRooms, and your ability to manage bookings efficiently.
Showcase Your Passion: Convey your enthusiasm for high-quality food and service in your application. Share any personal experiences or achievements that reflect your dedication to creating memorable dining experiences.
How to prepare for a job interview at PPHE Hotel Group
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share personal experiences that highlight your love for food, service, and creating memorable guest experiences. This will resonate well with the interviewers who are looking for someone passionate about their role.
✨Familiarise Yourself with Reservation Systems
Since managing bookings is a key part of the role, it’s essential to be familiar with reservation systems like OpenTable or SevenRooms. If you have experience with these platforms, be ready to discuss how you've used them effectively in previous roles.
✨Demonstrate Leadership Skills
As a Restaurants Reception Manager, you'll need to lead by example. Prepare examples of how you've motivated and inspired your team in the past. Discuss specific situations where your leadership made a positive impact on service quality or team morale.
✨Research the Venue and Its Offerings
Take the time to learn about art'otel Battersea Power Station, its restaurants, and the culinary vision behind JOIA and TOZI. Being knowledgeable about the venue will show your commitment and help you answer questions more effectively, as well as ask insightful ones.
