Head of People in Cardiff

Location: Cardiff

Salary Band: £45k - £55k pa dependent on experience

Working Hours: Based out of our South Wales office, with flexible working.

Benefits: Health plan & Pension

About us

We are the UK leaders in water efficiency and demand management. We provide services to many of the major water utility companies and their customers, as well as an impressive cross sector customer portfolio. Our unrivalled experience in water conservation and our philosophy of Integrated Demand Management make us the standout company within the water industry.

Our product and service portfolio allied with continual innovation is fundamental to our success; delivering our services for nearly four decades within the water sector our holistic approach is well placed for the future of water demand management. Our services cross over all aspects of water use and are designed to offer complimentary and beneficial services to our clients. With a keen eye towards technological advancement our field services are at the cutting edge of network resilience and operability.

Position Overview:

As the Head of People you will play a vital role in managing the human resources functions of the organisation. You will be responsible for developing and implementing HR strategies, policies, and programs that align with the company's mission, values, and business objectives. Your primary focus will be on attracting, developing, and retaining top talent, fostering a positive work environment, and ensuring compliance with employment laws and regulations.

Key Responsibilities

• Recruitment and Talent Acquisition: Develop and implement effective recruitment strategies to attract diverse and qualified candidates for various positions within the organisation. Manage the full recruitment lifecycle, including job postings, resume screening, interviewing, and candidate selection. Collaborate with hiring managers to identify staffing needs and develop job descriptions that accurately reflect the requirements of each position. Build and maintain relationships with external recruitment agencies, universities, and professional organisations to expand the talent pool.
• Employee Relations: Serve as an advisor to directors and managers, providing guidance and support on HR-related matters. Address employee concerns, conflicts, and grievances in a timely and confidential manner, promoting a positive work environment. Conduct investigations into employee misconduct or policy violations and recommend appropriate disciplinary actions as necessary. Implement employee recognition programmes and initiatives to boost morale and foster a culture of appreciation and teamwork.
• Performance Management: Develop and implement performance management processes, including goal setting, performance evaluations, and feedback mechanisms. Provide training and support to managers and employees on performance management best practices and techniques. Monitor and evaluate employee performance against established goals and provide coaching and support to help individuals reach their full potential. Identify and address performance issues through constructive feedback, coaching, and development plans.
• Training and Development: Design and deliver training programmes to enhance employee skills and competencies in areas such as leadership, communication, and technical expertise. Identify training needs and gaps within the organisation and develop strategies to effectively address them. Support career development initiatives, including succession planning, talent mapping, and leadership development programs. Encourage continuous learning and professional growth among employees through mentoring, coaching, and access to learning resources.
• Compliance and Risk Management: Stay informed about relevant employment laws, regulations, and industry best practices, and ensure that the company remains compliant at all times. Develop and update HR policies, procedures, and employee handbooks to reflect changes in legislation or company requirements. Conduct audits and assessments to identify areas of non-compliance and implement corrective actions as needed. Liaise with legal advisors to mitigate risks and ensure legal compliance in all HR-related activities.

Qualifications

• Professional qualification in Human Resources Management, Business Administration, or a related field.
• Strong knowledge of HR principles, practices, and regulations, with a proven track record of implementing effective HR programmes and initiatives.
• Excellent communication, interpersonal, and conflict resolution skills, with the ability to build rapport and trust at all levels of the organisation.
• Strategic thinker with strong analytical and problem-solving abilities, capable of making data-driven decisions and driving organizational change.
• Proficiency in HR systems, Microsoft Office Suite, and other relevant software applications.
• Marketing/Social media skills would be desirable.

Why Join?

• Opportunity to make a meaningful impact by contributing to environmental sustainability and water conservation efforts.
• Dynamic and collaborative work environment where innovation and creativity are valued.
• Competitive compensation and benefits package, including healthcare insurance, pension contributions, and professional development opportunities.
• Commitment to diversity, equity, and inclusion, with a focus on creating a culture of belonging and respect for all employees.

We believe that our people are our most valuable asset, and we are committed to investing in their success and well-being. If you are passionate about HR and share our vision for a more sustainable future, we invite you to join our team and be part of the solution. Apply today and help us shape the future of water conservation!