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- Tasks: Coordinate job requests and manage compliance documentation in a fast-paced environment.
- Company: CC Cousins offers top-notch facilities maintenance across Kent, London, and the Home Counties.
- Benefits: Enjoy a competitive salary, pension scheme, and holiday entitlement plus bank holidays.
- Why this job: Join a supportive team dedicated to excellent service and personal growth in the construction industry.
- Qualifications: Strong communication skills and previous experience in a trade environment are preferred.
- Other info: Full-time hours with alternating Friday schedules for work-life balance.
The predicted salary is between 21000 - 26000 £ per year.
Salary up to £26,500. Salary review at probation. Hours: Full Time - 8am - 5pm.
About CC Cousins: Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and everything in between.
We are currently seeking a highly organised and proactive Reactive Works Administrator to join our Reactive Trades Team. In this key role, you will act as the central point of coordination, responsible for:
- Raising job requests and managing quoted works
- Ensuring RAMS (Risk Assessments and Method Statements) are completed prior to site commencement
- Keeping both clients and engineers informed with timely updates
- Managing permits and compliance documentation
This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent service and support.
Primary Duties of the Reactive Works Administrator:
- Work closely with Fabric Contracts Assistant
- Plan and schedule in quoted jobs for specific trades daily
- Advise clients regarding date of attendance and realistic time frames dictated by trade and availability
- Complete all RAMS for quoted works and any reactive where client has requested
- Manage materials delivery, checking material delivery min 24 hours prior to job commencement date
- Answer telephone calls from engineers to assist with on-site queries
- Liaise and respond to client queries, escalating to the contracts manager or client relations manager if needed
- Complete requisites on internal CRM systems
- Create Fire Door Report shared with Fabric Planned Assistant
- Complete all permits of work
Previous experience within the industry is highly advantageous.
Skills Required:
- Strong communication skills
- A confident ability to resolve problems
- Excellent typing with attention to detail
- Able to work as part of a team or alone when required
- Ability to flex between workflows dependent on business demand
- A knowledge of the construction/facilities management industry
- Previous experience in a trade environment
Hours of work: Monday to Friday 8am - 5pm / Monday to Thursday 8am - 5pm and Friday 8am - 4pm, alternating weekly. Pension scheme offered. Holiday at statutory plus bank holidays.
Locations
Reactive Works Administrator in Rochester, Kent employer: CC Cousins Ltd
Contact Detail:
CC Cousins Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reactive Works Administrator in Rochester, Kent
✨Tip Number 1
Familiarise yourself with the facilities management industry, especially the specific services offered by CC Cousins. Understanding their operations will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Highlight your organisational skills during any discussions or interviews. As a Reactive Works Administrator, you'll need to manage multiple tasks efficiently, so be ready to share examples of how you've successfully juggled responsibilities in the past.
✨Tip Number 3
Demonstrate your communication skills by preparing thoughtful questions about the role and the company. This shows your interest and helps you stand out as a proactive candidate who is eager to engage with the team.
✨Tip Number 4
If possible, connect with current or former employees on professional networking sites. They can provide insights into the company culture and expectations, which can be invaluable for tailoring your approach during the application process.
We think you need these skills to ace Reactive Works Administrator in Rochester, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities management or administration. Emphasise skills like communication, problem-solving, and attention to detail, as these are crucial for the Reactive Works Administrator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and ability to manage multiple tasks. Provide examples of how you've successfully handled similar responsibilities in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at CC Cousins Ltd
✨Know the Company Inside Out
Before your interview, take some time to research CC Cousins. Understand their values, services, and the sectors they operate in. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Demonstrate Your Organisational Skills
As a Reactive Works Administrator, organisation is key. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. Highlight your ability to prioritise and stay on top of deadlines.
✨Showcase Your Communication Skills
Strong communication is essential for this role. During the interview, practice clear and concise communication. You might be asked how you would handle client queries or engineer communications, so think of examples that demonstrate your skills in these areas.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role, such as managing unexpected delays or client complaints, and prepare your responses to showcase your proactive approach.
