Personal injury claims adjuster - Employer & Public liability

We are looking for a Personal Injury Claims adjuster to join our Casualty team in Leeds, focusing specifically on our employer’s liability & public liability claims. This role offers an exciting opportunity to handle a diverse caseload, engage with both internal and external stakeholders and contribute to our collaborative and inclusive culture.

With hybrid office working arrangements and a generous benefits package including 30 days holiday, you will be part of a supportive and diverse company.

Your new role:

• Investigate and resolve Casualty Personal Injury claims to provide excellent claims handling service with minimal leakage.
• Identify and investigate coverage issues to ensure the company’s liability aligns with its contractual commitments.
• Identify subrogation, contribution, and other recovery issues and ensure these are successfully pursued where appropriate.
• Manage claims and other material claims issues to resolve and settle claims on an economic basis.
• Ensure claims fees and advice are responded to within agreed timeframes to provide good service.
• Respond to internal and external stakeholder requests in accordance with service standards.
• Flag complaints as required and Treat Customers Fairly.
• Maintain knowledge of the claims portfolio and provide information to others on request to support effective monitoring of claims and underwriting decisions.
• Reserve accurately to ensure the company’s liability is always clear.
• Maintain efficient handling of your own caseload to ensure the prompt, timely, and effective handling of claims.

About you:

• Excellent investigative skills
• Proven experience dealing with policy coverage
• Experience dealing with liability negotiations
• Effective communication skills, written and verbal
• Relationship Management skills
• Able to effectively use MS office applications such as Word, Excel and PowerPoint.

Our Commitment to Diversity:

We are committed to creating an inclusive environment where all employees feel welcome and valued. We encourage applications from all backgrounds and are dedicated to supporting our employees' growth and development.

Benefits include:

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working opportunities open to all, including part-time, job share and compressed hours.
• Pension plan with employer contributions of 10% of your basic salary.
• Private medical insurance for you and your family.
• Family friendly policies offering 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad - request up to 20 days per year to work remotely from certain locations abroad.
• Cycle-to-Work scheme allowing you to select a bike and/or accessories up to the value of £5,000.

Inclusion of Diversity:

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.

Accessibility:

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability:

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future.