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- Tasks: Support a senior probation officer with various administrative tasks and communication.
- Company: Join the Croydon Probation Office, a key player in community rehabilitation.
- Benefits: Enjoy a competitive pay rate of £13.58ph and potential long-term contract.
- Why this job: Gain valuable experience in a supportive environment while making a difference in people's lives.
- Qualifications: Strong IT skills, excellent communication, and organisational abilities are essential.
- Other info: Full-time role with a commitment to diversity and support for veterans.
This is a Case Administrator/Support Worker role. Applicants must have excellent cross-grade communication and interpersonal skills; a high level of IT literacy (including experience of O365 applications such as Outlook, TEAMS, Word and Excel); be able to operate in a fast-paced, risk-orientated environment; and be able to respond quickly and confidently to competing demands with excellent time management skills. The successful candidate will have a proven track record of effective organization and administration.
This is a discrete role working to support a senior probation officer with Dyslexia. It is anticipated that the task list will include but will not necessarily be limited to the following:
- Change font and colour of text in selected emails
- Change font and colour of text in selected documents
- Attend and take minutes of selected meetings
- Type up handwritten notes
- Arrange meetings with other professionals via email or phone calls
- Diarise meetings and tasks in calendar
- Print off selected documents
- Assist in the completion of pre-case allocation checklists
- Proof read reports
- Add contact log entries in case management system as directed
- Navigate OneNote
- Ensure deadlines are met regarding reports
- Liaise closely with other staff and administrators
Vetting to standard EL1 will be undertaken by PS, prior to start. This will be a long term booking, subject to review.
Working hours: Full time office based 9-5
Contract end: 07/04/2025 - with potential to extend, NOT guaranteed.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
Locations
NPS Case Admin (Band 2)-CROYDON in Croydon, Surrey employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NPS Case Admin (Band 2)-CROYDON in Croydon, Surrey
✨Tip Number 1
Familiarise yourself with the specific IT tools mentioned in the job description, especially O365 applications like Outlook, Teams, Word, and Excel. Consider taking online tutorials or courses to boost your confidence and proficiency in these tools, as they are crucial for the role.
✨Tip Number 2
Practice your communication skills by engaging in role-play scenarios or mock meetings with friends or family. This will help you become more comfortable with taking minutes and liaising with other professionals, which is a key part of the job.
✨Tip Number 3
Develop your time management skills by using tools like calendars or task management apps to organise your daily tasks. Being able to juggle multiple responsibilities efficiently will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
If you have experience working with individuals with disabilities or in support roles, be ready to discuss this during any informal conversations or networking opportunities. Highlighting relevant experiences can set you apart from other candidates.
We think you need these skills to ace NPS Case Admin (Band 2)-CROYDON in Croydon, Surrey
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and experiences required for the NPS Case Admin role. Highlight your relevant experience in administration, communication, and IT literacy.
Tailor Your CV: Customise your CV to reflect the key responsibilities mentioned in the job description. Emphasise your organisational skills, experience with O365 applications, and any previous roles that required you to manage competing demands effectively.
Craft a Strong Cover Letter: Write a cover letter that addresses how your skills align with the requirements of the role. Mention your ability to support senior staff, manage time efficiently, and handle administrative tasks, particularly in a fast-paced environment.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial for this role.
How to prepare for a job interview at Brook Street UK
✨Showcase Your IT Skills
Since the role requires a high level of IT literacy, be prepared to discuss your experience with O365 applications like Outlook, TEAMS, Word, and Excel. You might even want to mention specific tasks you've completed using these tools.
✨Demonstrate Strong Communication Skills
This position demands excellent cross-grade communication and interpersonal skills. Think of examples from your past experiences where you effectively communicated with colleagues or clients, especially in a fast-paced environment.
✨Highlight Your Organisational Abilities
The job involves a lot of administrative tasks, so be ready to talk about your organisational skills. Share instances where you successfully managed multiple tasks or deadlines, showcasing your time management prowess.
✨Prepare for Specific Tasks
Familiarise yourself with the types of tasks mentioned in the job description, such as taking minutes at meetings or proofreading reports. Being able to discuss how you would approach these tasks can set you apart from other candidates.
