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- Tasks: Assist customers at the trade counter and deliver products using company vehicles.
- Company: Eurocell is a leading stock market listed Plc in uPVC products for the building industry.
- Benefits: Enjoy a competitive salary, healthcare plan, bonuses, and discounts on high street retailers.
- Why this job: Join a dynamic team with excellent career growth opportunities and a supportive work/life balance.
- Qualifications: A valid driving licence is essential; experience in retail or trade is a plus.
- Other info: Flexible hours with no Sunday work and a Christmas shutdown period.
The predicted salary is between 23900 - 27900 £ per year.
ROLE: Trade Counter Assistant / Driver
HOURS: 44 per Week - Permanent Role
SALARY: £27,936 basic salary per year
BONUS/OTE: Realistic total earning potential of up to £31,536 per year
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:
- We have a Christmas shutdown period
- We only work occasional Saturdays, on a rota basis
- We don’t open our branches on Sundays
- Our branches close at 4:30pm during the week, we support your work/life balance!
WHAT OUR TRADE COUNTER ASSISTANTS DO:
- Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
- Provide exceptional customer service and support to new and existing customers
- Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
- Responsible for route planning, safe driving and keeping the Company vehicle clean
- Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:
- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant / retail, glazing or uPVC environment could be a distinct advantage
WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:
- You will be rewarded with a very competitive basic salary of £27,936 per year
- An excellent monthly bonus scheme, which added to your salary would be up to £31,536 per year
- 25 days holiday, plus statutory holidays - normally 33 days in total each year
- Free Healthcare plan for all employees
- Enhanced Maternity and Paternity benefit
- Free Life Assurance Plan of 3x your Annual Salary
- Christmas shutdown
- Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
- Company Pension Plan
- Employee discount on Eurocell products
- Discounts across many well-known online and high street retailers
- A blend of training, including e-learning and on the job training to help your career development
- Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
- Colleague Referral Programme; we pay you for successfully referring people to join our team
- Excellent opportunities to grow with us, and progress your career
We reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible.
Trade Counter Assistant/Driver in Stockport employer: Eurocell Group PLC
Contact Detail:
Eurocell Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant/Driver in Stockport
✨Tip Number 1
Familiarise yourself with Eurocell's products and services. Understanding the uPVC market and being able to discuss product features confidently will impress during any interactions you have with the team.
✨Tip Number 2
Showcase your customer service skills in any conversations or interviews. Highlight specific examples where you've gone above and beyond for customers, as this role heavily focuses on delivering exceptional service.
✨Tip Number 3
If you have experience with route planning or driving, be sure to mention it. This role involves delivering products, so demonstrating your ability to manage logistics effectively will set you apart.
✨Tip Number 4
Network with current employees or connect with them on platforms like LinkedIn. Gaining insights from those already in the company can provide you with valuable information and potentially a referral.
We think you need these skills to ace Trade Counter Assistant/Driver in Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and sales. Emphasise any previous roles in trade, retail, or uPVC environments, as well as your driving experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to meet sales targets. Mention specific examples of how you've successfully engaged with customers in the past.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, IT proficiency, and any experience with stock management. If you have a FLT licence or experience with route planning, make sure to include that too.
Show Enthusiasm for the Role: Convey your enthusiasm for the Trade Counter Assistant position and your desire to contribute to Eurocell's success. Mention how you align with their values and commitment to exceptional customer service.
How to prepare for a job interview at Eurocell Group PLC
✨Show Your Customer Service Skills
As a Trade Counter Assistant, exceptional customer service is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to engage with customers and ensure they leave happy.
✨Know the Products
Familiarise yourself with uPVC products and the building industry. Being knowledgeable about the products Eurocell offers will help you confidently communicate with customers and show that you're genuinely interested in the role.
✨Demonstrate Teamwork
This role requires working closely with colleagues. Be ready to discuss your experience in team settings and how you contribute to a positive work environment. Highlight any instances where you've supported your team to achieve goals.
✨Prepare for Practical Scenarios
Since the role involves driving and route planning, be prepared to discuss your driving experience and any relevant licences. You might also be asked how you would handle specific situations, such as managing deliveries or ensuring safety compliance.
