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- Tasks: Be the friendly face of the company, welcoming guests and managing calls.
- Company: Join a national retail company known for its positive work culture.
- Benefits: Enjoy a relaxed environment, competitive salary, and opportunities for growth.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic setting.
- Qualifications: Previous experience in customer service or administration is a plus; Microsoft Office skills are essential.
- Other info: Hands-on experience with office equipment will give you an edge.
The predicted salary is between 24000 - 36000 £ per year.
Our client, a national retail company, is looking to recruit an enthusiastic, positive and flexible Receptionist to complement their growing team and be the first point of contact for clients visiting the company.
Reporting to the Office Manager, duties to include:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, updating the CRM system.
As a successful candidate, previous work experience in a Receptionist, administration or customer service role and proficiency in Microsoft Office Suite would be desirable. Hands-on experience with office equipment, solid written/verbal communication skills and the ability to be resourceful and proactive when issues arise are essential.
This is a fantastic opportunity to join a great company offering a relaxed and friendly working environment together with a competitive salary.
Receptionist and Customer Service in Blackpool, Lancashire employer: Clarify Consultancy Ltd
Contact Detail:
Clarify Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist and Customer Service in Blackpool, Lancashire
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since you'll be the first point of contact, understanding their ethos will help you convey the right message to visitors and clients.
✨Tip Number 2
Practice your communication skills, both verbal and written. As a Receptionist, you'll need to provide clear information and handle inquiries efficiently, so being articulate is key.
✨Tip Number 3
Get comfortable with Microsoft Office Suite if you're not already. Being proficient in these tools will not only help you in daily tasks but also show your readiness for the role.
✨Tip Number 4
Demonstrate your customer service skills during any interactions. Whether it's through a phone call or in-person, showing enthusiasm and a positive attitude can set you apart from other candidates.
We think you need these skills to ace Receptionist and Customer Service in Blackpool, Lancashire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in receptionist, administration, or customer service roles. Emphasise your proficiency in Microsoft Office Suite and any hands-on experience with office equipment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to greet guests warmly and manage phone calls effectively.
Showcase Communication Skills: In your application, demonstrate your solid written and verbal communication skills. Use clear and concise language, and ensure there are no spelling or grammatical errors.
Highlight Flexibility and Proactivity: Mention instances where you have been flexible and proactive in previous roles. This could include managing unexpected situations or going above and beyond to assist customers.
How to prepare for a job interview at Clarify Consultancy Ltd
✨Show Enthusiasm
Make sure to convey your enthusiasm for the role during the interview. A positive attitude can go a long way, especially in customer-facing positions like this one.
✨Demonstrate Communication Skills
Since the role involves greeting guests and answering calls, practice clear and confident communication. Be prepared to showcase your verbal skills and provide examples of how you've effectively communicated in previous roles.
✨Familiarise Yourself with Office Equipment
Brush up on your knowledge of common office equipment and software, particularly the Microsoft Office Suite. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with difficult customers or managing multiple tasks at once. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to stay organised.
