At a Glance
- Tasks: Manage vendor onboarding and ensure product data accuracy for our marketplace.
- Company: Join Holland & Barrett, a leader in health and wellness committed to inclusivity and innovation.
- Benefits: Enjoy 25% employee discount, 33 days holiday, and flexible hybrid working arrangements.
- Why this job: Be at the heart of marketplace operations, solving problems and improving processes in a dynamic environment.
- Qualifications: Experience in e-commerce or data management with strong attention to detail and communication skills.
- Other info: This role is based in London or Nuneaton with occasional travel required.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
We have a fantastic opportunity to join us as Marketplace Data Manager at Holland & Barrett. The Marketplace Data Manager will play a hands-on role in making sure new vendors and new products are successfully onboarded and ready to trade on the platform. This role combines data accuracy, operational setup, and supplier support – making it a crucial part of how we scale the marketplace. You will be at the centre of marketplace operations: coordinating the onboarding journey, validating supplier-submitted product data, and ensuring that everything is in place for a smooth go-live. You will work closely with product, tech, and commercial teams to improve workflows and help build the foundation for a scalable seller experience. This is a great opportunity for someone who enjoys getting into the details, solving operational problems quickly, and playing a key role in delivering data quality at scale.
The Role:
- Key Responsibilities:
- Vendor Onboarding Coordination
- Guide new vendors through the onboarding process from contract to go-live
- Support sellers with documentation, account setup, and system access
- Track onboarding progress and proactively unblock any issues
- Review product data for completeness, accuracy, and platform readiness
- Check key fields such as titles, descriptions, attributes, images, and classifications
- Ensure products meet internal standards and are aligned with data governance rules
- Maintain high standards of data integrity across categories and supplier types
- Collaborate with commercial, content, and other teams to resolve data issues
- Flag recurring data problems and work with Product/Tech to improve tools and workflows
- Ensure legal, financial, and content-related documents are complete and approved
- Work with internal teams to validate supplier readiness and compliance status
- Perform hands-on data tasks where automation is not yet available
- Keep documentation and tracking files up to date
- Monitor onboarding metrics (e.g. time to live, data completeness) and report blockers
Location: This role is based in London (or Nuneaton), and is required to travel to our Nuneaton Hub (or London) and occasionally to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the offices.
The Person:
- Key Requirements:
- Experience in e-commerce, operations, or product data management
- Strong attention to detail, especially around data structure and content standards
- Ability to work with spreadsheets, content templates, and admin tools
- Organised and process-driven, with a bias for getting things done
- Confident communicator with cross-functional teams and external partners
- Enjoys repetitive tasks when they drive quality and completion
- Looks for ways to improve processes, not just follow them
What we offer:
- H&B Employee Discount - 25%
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Master Data Manager - Marketplace employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Master Data Manager - Marketplace
✨Tip Number 1
Familiarise yourself with the e-commerce landscape, especially focusing on marketplace operations. Understanding how vendors are onboarded and the common challenges they face will give you an edge in discussions during interviews.
✨Tip Number 2
Brush up on your data management skills, particularly with spreadsheets and data validation techniques. Being able to demonstrate your proficiency in these areas will show that you're ready to tackle the responsibilities of the role.
✨Tip Number 3
Network with professionals in the e-commerce and data management fields. Engaging with others who have experience in similar roles can provide insights and potentially lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss specific examples of how you've improved processes in previous roles. Highlighting your problem-solving skills and attention to detail will resonate well with the hiring team at Holland & Barrett.
We think you need these skills to ace Master Data Manager - Marketplace
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in e-commerce, operations, or product data management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role of Marketplace Data Manager. Emphasise your attention to detail, organisational skills, and any experience with data validation or vendor onboarding.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your understanding of the company's values. Mention specific examples of how you've improved processes or solved operational problems in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that all information is accurate and clearly presented, as attention to detail is crucial for this role.
How to prepare for a job interview at Holland & Barrett International Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Marketplace Data Manager. Familiarise yourself with vendor onboarding processes, product data validation, and data quality management. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Attention to Detail
Since this role requires a strong focus on data accuracy, be prepared to discuss examples from your past experiences where your attention to detail made a significant impact. Highlight any specific tools or methods you used to ensure data integrity.
✨Prepare for Cross-Functional Collaboration
This position involves working closely with various teams. Be ready to discuss how you've successfully collaborated with different departments in previous roles. Share examples that showcase your communication skills and ability to resolve issues collaboratively.
✨Demonstrate Problem-Solving Skills
The role requires quick problem-solving abilities, especially when it comes to operational challenges. Prepare to share instances where you identified a problem, took initiative, and implemented a solution effectively. This will show your proactive approach to improving processes.