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- Tasks: Welcome guests, handle bookings, and solve problems with a smile.
- Company: Join an award-winning hotel known for its friendly atmosphere and strong customer relationships.
- Benefits: Enjoy a competitive salary of £26k and live-in accommodation.
- Why this job: Be part of a vibrant team in a high-demand environment that values personality and customer service.
- Qualifications: Hospitality experience is a plus, but a bubbly personality is essential!
- Other info: Full training provided; flexible shifts including weekends.
The predicted salary is between 20800 - 36400 £ per year.
An exciting opportunity has arisen for a friendly Hotel Receptionist to join this fine Hotel. The client is proud of their strong customer relationships and friendly atmosphere and are looking for an outgoing and friendly individual who can meet the high standards needed to cover the reception desk.
As a Hotel Receptionist you will be responsible for:
- Taking telephone calls
- Providing a warm welcome to every guest
- All aspects of guest relations
- Assisting in general enquiries including bookings and reservation requests, dealing with enquiries & reception duties
- Dealing and solving problems
- Regular show rounds and dealing with event enquiries
- Identifying problems and reacting to resolve the issues
The ideal candidate will be:
- Experienced in a similar reception role within high end hotel/restaurant at management level
- Work within a small team and on their own
- Work in a high demanding environment
- Able to follow clear instructions
- Proactive and being able to think on their feet
You must be prepared to work with the needs of the business which includes early, late and weekend shifts. You must have your own transport. Full training will be provided, and whilst it would suit someone with previous experience, it's a role very much for a friendly and bubbly character.
For more information please apply directly.
Hotel Receptionist - Live In employer: Paramount Personnel
Contact Detail:
Paramount Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist - Live In
✨Tip Number 1
Make sure to showcase your bubbly personality during any interactions, whether it's in person or over the phone. The hotel is looking for someone who can create a warm and welcoming atmosphere, so let your friendly nature shine through!
✨Tip Number 2
Familiarise yourself with common hotel reception duties and customer service scenarios. Being able to demonstrate your understanding of guest relations and problem-solving skills will set you apart from other candidates.
✨Tip Number 3
Research the hotel’s values and customer service philosophy. Tailoring your approach to align with their standards will show that you’re genuinely interested in being part of their team and can contribute positively to their environment.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires working early, late, and weekend shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Hotel Receptionist - Live In
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in hospitality or customer service. Emphasise your bubbly personality and ability to work in a team, as these are key traits the hotel is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention why you want to work at this award-winning hotel and how your personality aligns with their friendly atmosphere.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully dealt with customer enquiries or resolved issues in previous roles. This will demonstrate your proactive nature and ability to think on your feet.
Show Flexibility: Mention your willingness to work various shifts, including early mornings, late nights, and weekends. This shows that you understand the demands of the hospitality industry and are ready to meet them.
How to prepare for a job interview at Paramount Personnel
✨Show Your Personality
As a Hotel Receptionist, having a bubbly personality is essential. Make sure to let your friendly nature shine through during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate that you can create a warm atmosphere for guests.
✨Prepare for Customer Scenarios
Think about common situations you might face at the reception desk, such as handling complaints or managing bookings. Prepare examples from your past experiences where you successfully resolved issues or provided excellent customer service to showcase your problem-solving skills.
✨Research the Hotel
Familiarise yourself with the hotel’s values, services, and any awards it has received. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the position and the establishment.
✨Demonstrate Flexibility
The role requires working various shifts, including early mornings and weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the business. Highlight any previous experience where you successfully managed a flexible schedule.
