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For Companies At a Glance
- Tasks: Lead the Spa and Leisure Club, ensuring top-notch customer service and operational excellence.
- Company: Join a stunning 4-star hotel set in 66 acres of beautiful parkland.
- Benefits: Enjoy competitive salary, commission on sales, free meals, and reduced hotel stays.
- Why this job: Be part of a vibrant team in a prestigious hotel with a focus on exceptional hospitality.
- Qualifications: Experience in a similar role and NVQ Level 3 qualification required.
- Other info: Live-in options available for relocation; recognition awards for outstanding service.
The predicted salary is between 30000 - 42000 £ per year.
We are currently looking to recruit a passionate, enthusiastic & driven Spa and Leisure Club Manager. As Spa and Leisure Club Manager you will oversee the Spa facilities ensuring outstanding standards of customer service in all areas of the operation are maintained to excellent level. You will focus on operating the Spa & Leisure facilities including Retail, to maximise their financial contribution to the overall hotel's business.
The Perks
- Competitive basic annual salary
- Commission on retail sales
- Service on top of basic
- Meals are provided
- Free on site parking
- Amazing recognition awards for exceptional customer service
- Reduced price stays in all of the group's hotels
- Live in available at a fee for relocation purposes
The Place
Our client is a beautiful 4 red Star Hotel with 100+ bedrooms set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant they are committed to delivering hospitality to the highest standard.
The Person
As the Spa and Leisure Club Manager you will have the following:
- Experience within a similar role, at a similar style of property
- Level 3 NVQ or equivalent
- Pool Plant experience advantageous
- Have strong people management skills and the ability to train and motivate people
- This is an operational role so you must be happy to complete treatments and be qualified to NVQ level 3
- To be a pivotal and charismatic figurehead for the department
- Excellent communication skills and be approachable
- Talent for creating a positive team environment
If you're an experienced Spa and Leisure Club Manager looking for a new opportunity apply now!
Contact Detail:
C&E Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa and Leisure Manager - Hotel
✨Tip Number 1
Network with professionals in the hospitality and wellness industry. Attend local events or join online forums where you can connect with other Spa and Leisure Managers. This can help you gain insights into the role and potentially lead to referrals.
✨Tip Number 2
Research the specific hotel and its Spa facilities thoroughly. Understand their unique offerings, customer service standards, and any recent developments. This knowledge will allow you to tailor your approach and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss your management style and how you motivate teams. Think of specific examples from your past experiences that showcase your ability to create a positive work environment and deliver exceptional customer service.
✨Tip Number 4
Stay updated on the latest trends in spa and leisure management. Familiarise yourself with new treatments, wellness practices, and customer service techniques that can enhance the guest experience. This will position you as a knowledgeable candidate who is ready to innovate.
We think you need these skills to ace Spa and Leisure Manager - Hotel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa and leisure management. Emphasise any previous roles where you oversaw operations, customer service, or team management, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific achievements in previous positions that demonstrate your ability to maintain high standards of customer service and financial performance.
Highlight Relevant Qualifications: Clearly list your qualifications, such as your Level 3 NVQ or equivalent, and any additional certifications like Pool Plant experience. This will help the employer see that you meet the essential criteria for the role.
Showcase People Management Skills: In your application, provide examples of how you've successfully trained and motivated teams in the past. This is key for the Spa and Leisure Club Manager role, so make sure to highlight your leadership abilities.
How to prepare for a job interview at C&E Recruitment
✨Show Your Passion for Spa and Leisure
Make sure to express your enthusiasm for the spa and leisure industry during the interview. Share specific experiences that highlight your passion and commitment to providing exceptional customer service, as this role requires a genuine love for the field.
✨Demonstrate People Management Skills
Prepare examples of how you've successfully managed and motivated teams in previous roles. Discuss your approach to training staff and creating a positive work environment, as strong people management skills are crucial for this position.
✨Highlight Relevant Experience
Be ready to discuss your experience in similar roles, particularly in high-standard properties. Mention any relevant qualifications, such as your NVQ Level 3, and any specific achievements that demonstrate your ability to enhance the spa's financial contribution.
✨Prepare Questions About the Role
Think of insightful questions to ask about the spa and leisure facilities, team dynamics, and the hotel's vision. This shows your interest in the role and helps you assess if it's the right fit for you, while also demonstrating your proactive nature.
