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- Tasks: As a Room Attendant, you'll ensure our hotel rooms are spotless and welcoming for guests.
- Company: Join Sofitel Heathrow, an award-winning hotel known for style and convenience.
- Benefits: Enjoy 28 days holiday, free meals, discounts, and employee recognition perks.
- Why this job: Be part of a dynamic team creating memorable experiences in a luxurious environment.
- Qualifications: A positive attitude and attention to detail are essential; no prior experience needed.
- Other info: Opportunities for career growth within the Arora group await you!
The predicted salary is between 19900 - 23920 £ per year.
Salary: £23,920 plus service charge.
Holiday: 28 days holiday, enhanced after 5 years of service.
Benefits:
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us:
Sofitel Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
What you will do:
Room Attendants in our team maintain the highest standards of cleanliness of our hotel bedrooms and bathrooms. They are instrumental in creating a memorable stay for each of our guests. Making sure all guest rooms look well-presented by performing cleaning duties, including cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting. Engage with guests to promote guest loyalty and memorable experiences. Ensure our guests experience our excellent levels of comfort and quality.
About you:
Providing high quality service comes naturally to you. Strong attention to detail. You value being part of a team and supporting your colleagues. Most of all, you will have an approachable, positive, and proactive manner.
Grow with us:
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Room Attendant employer: Sofitel London Heathrow
Contact Detail:
Sofitel London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the specific standards of cleanliness and service expected at Sofitel Heathrow. Research their values and customer service philosophy to align your approach during interviews.
✨Tip Number 2
Highlight any previous experience in hospitality or cleaning roles, especially in hotels. Be ready to discuss how you maintained high standards and contributed to guest satisfaction in those positions.
✨Tip Number 3
Prepare to demonstrate your attention to detail during the interview. You might be asked to describe a time when you went above and beyond to ensure a clean and welcoming environment for guests.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Be prepared to share examples of how you've supported colleagues in past roles, as this is crucial for maintaining a positive work environment.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or customer service. Emphasise your attention to detail and any previous roles where you maintained cleanliness and guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific qualities that make you a great fit, such as your proactive attitude and teamwork skills.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Room Attendant, such as time management, communication, and the ability to work under pressure. Use examples from past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Sofitel London Heathrow
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight your ability to notice the small things that make a big difference in cleanliness and presentation. Share examples from previous experiences where your meticulous nature led to positive feedback.
✨Demonstrate Your Team Spirit
This role requires collaboration with colleagues to ensure a seamless guest experience. Be prepared to discuss how you work well in a team, support your peers, and contribute to a positive work environment. Mention any past experiences where teamwork was key to success.
✨Engage with Guest Experience
Since creating memorable stays for guests is part of the job, think about how you can convey your passion for customer service. Prepare to share stories that illustrate your proactive approach to engaging with guests and ensuring their comfort.
✨Emphasise Your Positive Attitude
A positive and approachable manner is essential for this position. During the interview, let your personality shine through. Discuss how your upbeat attitude has helped you overcome challenges in the workplace and contributed to a pleasant atmosphere for both guests and staff.
