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- Tasks: Lead a dynamic team in a fast-paced bar environment at Liverpool Airport.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy competitive pay, discounts, free parking, and award-winning training opportunities.
- Why this job: Make an impact daily while thriving in a vibrant atmosphere with diverse team members.
- Qualifications: Must be 18+, with experience in hospitality or retail leadership preferred.
- Other info: Flexible hours available, including nights and weekends, with added incentives for late shifts.
Pay Rate: £13.30 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am. We offer additional service charge.
We have Full Time (30-40 hrs) roles available. Hours of operation are 3 am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU:
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role's got your name on it. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Bar Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you've tackled night shifts before, even better!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Discounted Meal and free parking while on shifts.
- Service charge added to your monthly pay.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Contact Detail:
Retail Human Resources plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Juniper, Liverpool Airport
✨Tip Number 1
Familiarise yourself with the brands you'll be working with, like Starbucks and Burger King. Understanding their values and customer service expectations can give you an edge during interviews.
✨Tip Number 2
Highlight your leadership experience in hospitality or retail. Be ready to share specific examples of how you've successfully managed a team during busy shifts, as this is crucial for the Duty Manager role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to think on your feet and resolve issues quickly, as this will demonstrate your ability to handle the fast-paced environment.
✨Tip Number 4
Show your enthusiasm for the hospitality industry. Employers love candidates who are passionate about their work, so express your excitement about leading a team and creating a positive atmosphere.
We think you need these skills to ace Duty Manager - Juniper, Liverpool Airport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and leadership roles. Emphasise any previous positions where you managed a team or worked in a fast-paced environment, as this is crucial for the Duty Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've successfully led teams and improved customer service in past roles.
Highlight Relevant Skills: In your application, focus on key skills such as problem-solving, team motivation, and customer service excellence. These are essential for the Duty Manager position and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Retail Human Resources plc
✨Show Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Be prepared to share examples of how you've successfully led teams in the past, especially during busy shifts. Highlight your ability to motivate and inspire others.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving on the fly. Think of specific instances where you've had to resolve issues under pressure. This will show your potential employer that you can handle the demands of the job.
✨Know the Company and Its Brands
Familiarise yourself with SSP and the brands they operate, such as Starbucks and Burger King. Showing that you understand their values and customer service expectations will demonstrate your genuine interest in the role.
✨Emphasise Flexibility and Availability
Since the role involves working various shifts, including nights and weekends, make sure to express your flexibility and willingness to work during these times. This is crucial for a position that requires adaptability in a bustling environment.
