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- Tasks: Support mortgage advisers by managing applications from start to finish with attention to detail.
- Company: Join a multi-award-winning team known for exceptional customer service in the mortgage industry.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and flexible hybrid working options.
- Why this job: Kickstart your career in a friendly environment with growth opportunities and market-leading technology.
- Qualifications: Previous experience in mortgage administration is preferred; strong organisational skills are essential.
- Other info: This role offers a solid foundation for a long-term career in the mortgage sector.
The predicted salary is between 24000 - 36000 £ per year.
An ambitious, proactive and detail focussed Mortgage Case Manager is required to provide a first-rate administrative support service to a multi-award-winning team of professional mortgage advisers with a strong track record in delivering exceptional customer service. The company specialises in providing a range of retail customer mortgages as well as 'business to business' solutions through a network of over 300 Appointed Representatives across the UK.
The successful candidate will work closely with both internal and external mortgage and protection advisers, playing an important role in the process of helping customers make their property ambitions become a reality. This is an office based role but with some flexibility in working hours and a hybrid option can be considered for the right candidate.
Key Responsibilities:- Manage all aspects of mortgage administration from initial 'decision in principle' to mortgage completion including keying mortgage applications, chasing lenders and third parties, completing diligence checks and reviewing and processing documents.
- Update and liaise with clients and advisers as their mortgage applications progress.
- Administer and progress mortgage applications efficiently and with attention to detail.
- Invest time in building knowledge of lenders and processes to assist with the company's values of delivering excellent customer service.
- Previous experience in a mortgage case manager or similar administrative role and ideally a familiarity with mortgage lenders and their requirements.
- Naturally highly organised and able to apply a structured approach to administrative processes.
- Committed to delivering great customer service and working as part of a team.
- Highly proficient in using a range of electronic systems and software.
- Salary based on experience plus a quarterly bonus scheme based on cases processed.
- Company benefits scheme including Wellhub and Sodexo discount scheme.
- Flexibility and hybrid options for suitable candidates.
- Full training and growth opportunities.
- Market leading technology to support case processing.
This is a fantastic opportunity for an ambitious Mortgage Administrator to join a flourishing, friendly, and progressive company that can offer true career development opportunities to the successful candidate.
The role also provides a great foundation for those who may be considering a long-term career in the mortgage industry, with opportunities to progress into other roles in the mortgage industry including Mortgage Adviser, Mortgage Research Assistant, Compliance supervisor and more.
Apply now!
Mortgage Administrator employer: MaxAd Fixed Fee Recruitment
Contact Detail:
MaxAd Fixed Fee Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Familiarise yourself with the mortgage industry, especially the different types of mortgages and lenders. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the mortgage sector. Attend industry events or join online forums to connect with current Mortgage Administrators or advisers. They can provide insights and may even refer you to opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific scenarios related to mortgage administration. Think about how you would manage client communications or resolve issues that may arise during the application process.
✨Tip Number 4
Showcase your organisational skills during the interview. Be ready to discuss how you prioritise tasks and manage your time effectively, as these are crucial skills for a Mortgage Administrator.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage administration or similar roles. Emphasise your organisational skills and any familiarity with mortgage lenders, as these are key for the Mortgage Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach. Mention specific examples of how you've successfully managed administrative tasks in the past, particularly in a financial or mortgage context.
Highlight Relevant Skills: In your application, clearly outline your proficiency with electronic systems and software. Detail any experience you have with mortgage applications and your ability to work efficiently under pressure.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with a multi-award-winning team. Discuss your commitment to delivering excellent customer service and your eagerness to learn and grow within the mortgage industry.
How to prepare for a job interview at MaxAd Fixed Fee Recruitment
✨Show Your Organisational Skills
As a Mortgage Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the administrative demands of the role.
✨Familiarise Yourself with Mortgage Processes
Take some time to research common mortgage processes and terminology. Being able to discuss these confidently during the interview will show that you are proactive and genuinely interested in the role.
✨Emphasise Customer Service Experience
Since the company values exceptional customer service, be ready to share specific instances where you went above and beyond for a client. Highlighting your commitment to customer satisfaction will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you assess if the company aligns with your career goals.
