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- Tasks: Join our Club Lounge team to deliver exceptional service and create memorable guest experiences.
- Company: InterContinental London Park Lane is a luxury hotel in Mayfair, known for its elegance and world-class service.
- Benefits: Enjoy a competitive salary, 28 days holiday, free meals, and amazing discounts worldwide.
- Why this job: Be part of a vibrant culture that encourages personal growth and inspires you to achieve incredible things.
- Qualifications: Passionate about service, with experience in hospitality roles like bartender or waiter; eager to learn.
- Other info: Flexible shifts available; we celebrate diversity and are committed to equal opportunities.
The predicted salary is between 22800 - 28800 £ per year.
At InterContinental London Park Lane, we are currently looking for a Team Member to join the Club Lounge team.
Welcome to InterContinental London Park Lane. Located at one of the capital's most prestigious addresses, our hotel redefines traditional luxury, offering a blend of modernity and flexible sophistication in the heart of Mayfair. Inspired by its scenic views overlooking two Royal Parks, our establishment boasts elegant natural interiors and award-winning seasonal cuisine.
We have a full-time position available for the right candidate to join our amazing team. In our Club Lounge, guests will experience another level of world-class service that truly delights. From enjoying afternoon tea to an evening tipple, guests can relax and take in the spectacular views of the Royal Parks and monuments beyond. Our team members put extra thought into every small detail and personal touches; could you do the same? If you think you have what it takes, then we would love to hear from you.
Our ideal candidate will be:
- Passionate about delivering great service and great food and drinks.
- An experienced bartender, waiter, barista, or host.
- Experienced in handling guests' queries and concerns.
- Willing to learn new things and work as part of a wide hotel team.
We are committed to offering our Club Lounge Team members a competitive salary and a large range of benefits:
- £28,808 salary per annum (£13.85 per hour) plus service charge and great IHG perks!
- 28 days holiday each year, including bank holidays, increasing up to a maximum of 33 days (pro rata).
- Free meals on duty.
- Company sick pay and life insurance.
- Professional career development with our IHG Leadership programs.
- Amazing discounts for our hotels and restaurants around the world.
- Discounts from over 15,000 stores - all the way from retail to cinema.
- Generous 'Refer a Friend' programme.
Most importantly, we’ll help you grow, develop you as an individual, and inspire incredible things.
At InterContinental London Park Lane, our ambition is to define our unique culture. The kind of culture that inspires you to be all you can be. An invitation to tap into your unique personality to deliver and achieve incredible things. An expectation to play your part in empowering and inspiring others. An opportunity to learn, grow, and push what’s possible. The promise of a personal and professional journey. A place where everyone can belong and feel part of something bigger.
We are open 7 days a week, 365 days a year, and need people to work a range of shifts and days.
You must meet the legal requirements to work in the UK.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business.
Club Lounge Team Member employer: IHG Hotels & Resorts
Contact Detail:
IHG Hotels & Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Lounge Team Member
✨Tip Number 1
Familiarise yourself with the InterContinental brand and its values. Understanding their commitment to luxury service and guest satisfaction will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your passion for hospitality by sharing specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your dedication to delivering exceptional service.
✨Tip Number 3
Network with current or former employees of InterContinental London Park Lane. They can provide valuable insights into the company culture and what it takes to succeed as a Club Lounge Team Member.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shifts and working hours. Highlighting your willingness to adapt to the needs of the team will show that you're a team player ready to contribute.
We think you need these skills to ace Club Lounge Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what InterContinental London Park Lane is looking for in a Club Lounge Team Member. Highlight key responsibilities and required skills in your application.
Tailor Your CV: Make sure your CV reflects your experience relevant to the role. Emphasise any previous work in hospitality, customer service, or food and beverage roles, and showcase your passion for delivering great service.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to handle guest queries and provide excellent service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a role in hospitality.
How to prepare for a job interview at IHG Hotels & Resorts
✨Show Your Passion for Service
Make sure to express your enthusiasm for delivering exceptional service. Share specific examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team environment. Discuss how you've collaborated with colleagues in previous roles to create a positive atmosphere and enhance the guest experience.
✨Prepare for Common Questions
Anticipate questions related to handling guest queries and concerns. Think of scenarios where you successfully resolved issues and be ready to share those stories during the interview.
✨Emphasise Your Willingness to Learn
Convey your eagerness to learn new skills and adapt to different situations. Mention any relevant training or courses you've undertaken that demonstrate your commitment to personal and professional growth.
