Sales Team Performance Manager

A fantastic new role International Sales Team Performance Manager

The International Sales Performance Manager is a critical role in driving, supporting, and improving the performance of The Sales Teams, in revenue, margin, activity and accountability, the last through clear targeting and reporting of performance. It requires a professional, well-designed, and systematic approach to Sales Management and hence to Sales Team activity. A “player-manager” role is expected, at least initially, able not solely to drive the team but also to demonstrate the benefits of the more rigorous approach – to a team which already comprises experienced people – and to combine firmness and diplomacy in introducing new activities and disciplines. Confidence with a professional CRM (Salesforce) as a tool for management and reporting will also be essential. A key factor for success will be effective engagement with other stakeholders, including IT/Digital transformation, to optimise technology use and Marketing for Sales Support and Campaign activity.

Responsibilities

• Manage, support, and drive day-to-day Sales Team activity
• Develop and support Sales planning to achieve agreed KPIs, producing clear forward Sales Plans for each Business development manager engaged in sales to agents, including overseas travel
• Both individually and through the team, develop and grow current key accounts; also target and win new accounts capable of becoming key accounts
• Design and implement a tiered account management regime, ensuring proportionate attention to different levels of account
• Design, propose and implement professional monthly reporting, both in terms of quantitative achievement and supporting narrative and learnings
• Carry out and document monthly 121 meetings, to track activity, agree future activities and coach as need be
• Manage the Direct Sales team, ensuring optimal leads exploitation
• Continually develop the Direct Sales process, working with IT (Digital Transformation) and Marketing to optimise the Customer experience, leveraging technology as required.
• Input to group Sales Strategy, planning/budgeting/forecasting.
• Be an effective, proactive conduit and coach for structured and action-oriented field sales feedback and learning into Executive management and the Marketing ream

Experience needed

• 2+ years of experience in a similar role, preferably in the education, travel, or tourism sectors.
• Track record in Sales Team Management, with an emphasis on professional, systematic Sales disciplines
• Evidence of prior success in coaching and development of individuals, in office and in field
• Experience in using, fully adopting, and developing CRM systems as a foundation discipline for Sales Management
• Experience in using CRM(Salesforce a MUST)
• Experience in managing remote-located Sales team members
• Evidence of effective internal stakeholder engagement in pursuit of role objectives
• Confident in creating and delivering professional presentations and management reports to senior management

This role is Hybrid in Central London – Salary £50,000

Interested apply here or email your cv to kelly@traveltraderecruitment.co.uk