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- Tasks: Assist customers and deliver products while ensuring a great shopping experience.
- Company: Join Dulux Decorating Centres, the UK's largest paint merchant with a trusted global brand portfolio.
- Benefits: Enjoy competitive salary, 25 days holiday, staff discounts, and flexible working options.
- Why this job: Be part of a supportive team in a recognised Top 100 Employer with growth opportunities.
- Qualifications: Experience in customer service and a valid driving licence are essential.
- Other info: We value diversity and inclusivity, welcoming all qualified applicants.
The predicted salary is between 21000 - 26000 £ per year.
We encourage you to apply if you have relevant experience and expertise for this role, even if you don't meet all the criteria listed in the job description. Part of the AkzoNobel family, Dulux Decorating Centres has over 240 nationwide stores and is the UK's largest paint and decorating merchant. Our world class portfolio of brands including Dulux, International, Sikkens and Interpon is trusted by customers around the globe. At Dulux Decorating Centres, we pride ourselves on doing things differently, fostering your success with a remarkable benefits package and the training needed for career progression. Recognised as a Top 100 Employer with Investors in People-Gold accreditation, we bring a huge range of services and products to decorating professionals and DIY enthusiasts across the country.
Job Purpose: You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximise the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
Job Responsibilities:
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalised proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store's monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements:
- Proven experience in a customer service/retail role.
- Valid driving licence.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out:
- Excellent communication, customer service & interpersonal skills.
- Well organised & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at AkzoNobel: We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
- Competitive Salary (depending on experience).
- 25 days holiday excluding bank holidays.
- Income protection.
- Staff discount at Dulux Decorator Centre stores.
- Employee Assistance Programme.
- Employee Life Assurance.
- Company pension.
- Product discounts.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
We have been inventing the future for more than two centuries and need people like you to be part of the team. Apply online and we will get right back to you. We are advocates of a healthy work life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Sales Assistant/Driver in Kidlington employer: Dulux Decorator Centres
Contact Detail:
Dulux Decorator Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant/Driver in Kidlington
✨Tip Number 1
Familiarise yourself with Dulux's product range and services. Understanding the products you’ll be selling will not only boost your confidence but also help you engage more effectively with customers, showcasing your expertise during the interview.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've successfully handled customer interactions in the past, as this role heavily relies on excellent communication and interpersonal skills.
✨Tip Number 3
Demonstrate your teamwork abilities. Since the role involves collaborating with colleagues, think of instances where you’ve worked well in a team setting and be prepared to discuss these experiences during your interview.
✨Tip Number 4
Prepare questions about the company culture and training opportunities. Showing genuine interest in how Dulux supports employee development can set you apart and demonstrate that you’re looking for a long-term career with them.
We think you need these skills to ace Sales Assistant/Driver in Kidlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail roles. Emphasise any skills that align with the job description, such as communication and interpersonal skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to provide excellent customer service and work collaboratively.
Highlight Your Driving Experience: Since the role involves deliveries, ensure you mention your valid driving licence and any relevant driving experience. This will show that you are prepared for all aspects of the job.
Showcase Your People Skills: In your application, provide examples of how you've successfully engaged with customers in previous roles. Highlight any instances where you've contributed to a positive team environment or supported colleagues.
How to prepare for a job interview at Dulux Decorator Centres
✨Showcase Your Customer Service Skills
As a Sales Assistant/Driver, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent customer service in the past, highlighting your communication and interpersonal skills.
✨Demonstrate Team Collaboration
This role requires working closely with colleagues. Be ready to discuss experiences where you successfully collaborated with others to achieve a common goal, showcasing your teamwork abilities.
✨Know the Products
Familiarise yourself with Dulux products and services. Showing that you have done your homework on the company and its offerings will impress the interviewers and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions about handling difficult customer situations or managing time effectively while making deliveries. Think through potential scenarios and how you would respond to them, emphasising your calmness under pressure.
