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For Companies At a Glance
- Tasks: Join our claims team to manage and negotiate various claims, ensuring client satisfaction.
- Company: Bartlett is a leading independent insurance broker with a strong focus on clients and employees.
- Benefits: Enjoy competitive salary, enhanced pension, private healthcare, wellbeing allowance, and 25 days annual leave.
- Why this job: Be part of a supportive team that values integrity and offers opportunities for personal growth.
- Qualifications: Experience in claims handling is essential; CII qualifications and Acturis knowledge are desirable.
- Other info: Join a company that donates 8% of profits to support vulnerable young people.
The predicted salary is between 28800 - 43200 £ per year.
We currently have opportunities to join our established claims department, handling a variety of claims at different levels. Our team is made up of experienced professionals, and while we’re actively looking for a Senior Claims Handler (preferably with a broking background), we’re also open to candidates with different levels of experience. The key for us is finding the right person for the team, regardless of seniority.
The Role
- Build trusted relationships with clients and provide claims excellence
- Manage claims from notification to settlement, including insurer negotiations
- Handle large and complex losses, attending client and insurer meetings
- Coordinate proactive claims review meetings with clients and insurers
- Produce claims reports to support data analysis and risk management
- Work collaboratively with colleagues to ensure client needs are met
- Ensure reserves and insurer performance are aligned with delivering the best possible claims experience for clients
What We’re Looking For
- Solid experience in claims handling, with strong technical knowledge
- Excellent communication and negotiation skills
- Ability to prioritise and manage multiple cases effectively
- CII qualifications (desirable) & Acturis system knowledge (desirable)
Key Competencies
- Integrity, professionalism, and a client-first mindset
- Strong relationship-building skills and emotional intelligence
- Analytical thinking with a problem-solving approach
- A team player who thrives in a collaborative environment
Rewards:
- Competitive salary (details posted as a guide and full package provided on request)
- Enhanced pension contributions (5% employee, 7% employer)
- Private Healthcare
- Income protection
- Wellbeing allowance (for use towards health and lifestyle costs)
- 25 days annual leave + bank holidays (option to buy up to 5 additional days)
- Annual salary reviews
- Recently modernised office with onsite gym, showers, wellbeing library and more
- Frequent social events
- Volunteering leave allowance
The Company
Established in 1940, Bartlett is one of the UK’s leading independent insurance brokers and financial advisers. Recognised for our enduring focus on clients and employees, in the last 3 years alone we have been named as UK Broker of the Year, Commercial Lines Broker of the Year, the UK’s #1 Financial Adviser in the Financial Times Top 100 and Best Employer at the Yorkshire Financial Awards. Today, the business is proudly managed by the third generation of the Bartlett family. We act for businesses, charities and individuals across the UK – from manufacturing firms to large financial institutions. Our clients include firms and families we have worked with for generations. With an eye to the next decade (as opposed to the next quarter), we’re perfectly placed to continue to create meaningful and enjoyable careers for our colleagues across the UK, whatever their role. And when you join Bartlett, you also help support vulnerable young people across the UK and abroad. We do this by giving 8% of our profits to support grassroots organisations. In the last four years alone, we’ve raised over a million pounds to support some incredible causes.
We are currently recruiting for our growing teams who are based in our head office in Horsforth. Being part of the larger Bartlett Group offers the best of both worlds’ scenario, joining a small team at a significant and pivotal time of growth, as well as benefiting from the opportunities a larger group provides.
Due to the volume of applications, we are unable to offer feedback to all submissions. If you have not heard from us within 21 days, you have been unsuccessful on this occasion. Bartlett is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. At Bartlett, we are dedicated to securing top-tier talent for our team, prioritising an exceptional candidate experience. We prefer direct engagement with candidates and do not require additional agency support for this role.
Claims Handler employer: Bartlett Group
Contact Detail:
Bartlett Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the claims handling process and the specific types of claims that Bartlett deals with. Understanding their approach to managing large and complex losses will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Bartlett, especially those in the claims department. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Brush up on your negotiation skills, as this role requires strong communication abilities. Consider role-playing scenarios with a friend or mentor to practice how you would handle insurer negotiations effectively.
✨Tip Number 4
Research the latest trends and challenges in the insurance industry, particularly in claims management. Being able to discuss these topics during your interview will show your commitment to staying informed and your proactive approach to problem-solving.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Claims Handler position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your claims handling experience, particularly any roles that involved negotiation or managing complex cases. Use specific examples to demonstrate your skills and achievements.
Showcase Soft Skills: Bartlett values strong relationship-building skills and emotional intelligence. Make sure to include examples of how you've successfully built relationships with clients or colleagues in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the claims handling field.
How to prepare for a job interview at Bartlett Group
✨Showcase Your Claims Knowledge
Make sure to brush up on your technical knowledge of claims handling. Be prepared to discuss specific cases you've managed, highlighting your problem-solving skills and how you navigated complex situations.
✨Demonstrate Strong Communication Skills
Since the role involves building relationships with clients and insurers, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated in challenging scenarios.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in this role, think of instances where you've successfully negotiated outcomes. Be ready to discuss your approach and the strategies you employed to achieve favourable results.
✨Emphasise Team Collaboration
This position requires working closely with colleagues. Share examples of how you've collaborated in previous roles, focusing on your ability to work as part of a team and contribute to a positive work environment.
