Campaign Operations Manager - Milton Keynes

Campaign Operations Manager – Milton KeynesCampaign Operations Manager Full Time Permanent Salary and Benefits: starting from £48,000 dependant on experience, company car, generous pension, 27 days holiday plus bank holidays, private medical and so much more!Location – Milton KeynesClosing Date – 18th April 2025The roleAt Volkswagen Financial Services UK (VWFS) we are on an exciting journey and are looking for an experienced Campaign Operations Manager to join our Digital & Direct team. The job holder will be responsible for planning, pricing, build and execution of finance, leasing and aftersales campaigns across new and used vehicles.We are looking for an energetic people manager with a hands-on approach to support the team in increasing volumes and margins to drive commercial performance.The Campaign Operations Manager will need to ensure campaigns are deployed accurately and on time and appropriate levels of monitoring and quality controls are in place to minimise the risk of commercial losses and regulatory infringements from build errors.What you will be responsible for…Developing, coaching, engaging with, motivating and managing the Assistant Campaign Development Manager (ACDM) and Campaign Product Executive (CPE) teams so they perform at their best, role modelling effective people management and enabling a positive and inclusive culture.Manage and support end to end campaign planning, pricing, build and implementation processes through oversight of the Assistant Campaign Development Manager (ACDM) and Campaign Product Executive (CPE) teams to ensure campaigns are:Priced accurately ensuring internal margin and return on equity requirements are metSigned off with the required level of approvalBrought to market on timeRight first timeClearly and accurately communicated to key stakeholders (sales and brand colleagues and the dealer network).Manage working relationships with Volkswagen Group (VWG) Brand stakeholders, for example Tactical Planning Managers and Used Vehicle Development managers to ensure pricing briefs are clear and accurate taking into consideration good customer as well as commercial outcomes.Manage business relationships with VWFS UK stakeholders (e.g. Brand Management, Sales, Controlling and Asset Risk) to ensure each element required in the campaign build process is available when required e.g.

residual value data, pricing models, campaign briefs etc.Ensure documented processes and procedures are accurate and up to date and that the team are always working within the scope of those processes and procedures.Incorporate effective quality controls within campaign build processes to minimise the risk of build errors. Where errors are identified, investigate root causes, inform all relevant stakeholders and take action to resolve.In collaboration with the Campaign Operations Manager and Product Owner, establish work packages to support continuous process improvements.Who are we looking for?Ability to adapt and prioritise to changing demands and requirements to meet business requirements.Proven track record in utilising problem-solving skills to see a problem through to a proposal and then resolution.Strong numerical skills and commercial acumen.Experience of being able to analyse data and turn data into actionable insight to inform decision makingProven ability to produce accurate work within a fast-paced and demanding environment through a team of direct reportsFocussed and committed with a keen eye for detail, and the ability to influence decision making across stakeholders.Ability to communicate and present effectively in both written and verbal formats to various levels including Senior Leadership Team (SLT) level if required.Ability to constructively challenge existing processes and make improvements.Ability to lead and manage a dynamic, high performing team.What\\\\\\'s in it for you? An excellent remuneration, Company Car, discretionary bonus, pension, healthcare, 2 loan cars and 27 days holiday in addition to statutory bank holidays plus much more!About Volkswagen Financial ServicesVolkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone.

Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we canVolkswagen Financial Services (VWFS) provides finance and insurance services to customers across the entire Volkswagen Group in the United Kingdom. The Group includes some of the world\\\\\\'s most iconic automotive brands; Audi, CUPRA, SEAT, SKODA, Volkswagen, Bentley, Lamborghini, Porsche, Bugatti, Ducati, MAN and Scania.