Vehicle Recovery Operator Class 2

Vehicle Recovery Operator Class 2

Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Class 2 Vehicle Recovery Operator, tackling breakdowns and accidents daily.
  • Company: Hough Green Garage has been a leader in 24-hour Breakdown & Recovery Services for over 40 years.
  • Benefits: Enjoy competitive pay, full training, and career progression opportunities with overtime available.
  • Why this job: Be part of a dynamic team, thrive under pressure, and make a real difference in people's lives.
  • Qualifications: Must have a valid UK driving licence and experience as a Class 2 driver; recovery experience is a plus.
  • Other info: Flexible shifts available, including day and night, with a supportive team environment.

Hough Green Garage is a market leader in the provision of 24-hour Breakdown & Recovery Services, having been established for over 40 years. We operate a 24-hour, 365 days a year operation for Local Authorities, Blue Light Emergency Services, Motoring Organisations, and private companies on a National basis.

Due to an increase in work volumes and the commencement of new contracts, we are looking to recruit additional Class 2 vehicle Recovery Drivers. This is a varied and fast-paced role that requires drivers to have a “can do” attitude, thrive under pressure, and work on their own initiative, developing a dynamic and adaptive approach to all manner of recovery scenarios while helping us deliver a fast, efficient, and professional service to our customers.

Successful candidates will be required to attend Breakdowns & Accidents working on motorways and main roads throughout our operational area. Hough Green Garage operates a modern fleet of over 200 vehicles ensuring our vehicles and staff can deal with any eventuality. Full IVR accredited training is provided, and career progression is available to all staff enabling them to add additional skills and even licence qualifications during the course of their employment.

Based at our Blackpool Depot FY4 4ES, you will be required to work a 4 on 2 off shift pattern, 12-hour shifts. We have both day and night shifts available. Day shift does have on-call requirements which will be discussed at interview. The hourly rate for this role is up to £15.00ph (dependent on shift and experience), plus callout & overtime. Alternative shifts may be considered, and this will be discussed at interview.

The person

  • Full valid UK driving Licence
  • Proven experience and qualifications as a 7.5ton/Class 2 driver (vehicle recovery experience is a distinct advantage but not essential)
  • A minimum of a Category C1 Driving Licence, along with DCPC and a Digital Drivers Card
  • Thrives under pressure
  • Ability to be flexible with shifts
  • Excellent communication skills being able to speak face-to-face with our customers, sometimes in stressful circumstances
  • Desire to assist our customers by going the extra mile, keen eye for detail
  • Clean past record being able to pass police vetting
  • Excellent geographical knowledge of the local area
  • Basic mechanical knowledge
  • The ability and motivation to work on your own initiative being able to resolve challenging situations
  • Take pride in being part of the Hough Green Garage team

The Role

  • Daily checks/walk arounds at the start of every shift
  • Weekly vehicle inventory checks
  • General housekeeping on our vehicles and depots/yards
  • Ensure safe removal/delivery of all customer vehicles
  • Complete job requirements on company issued PDA’s
  • Assisting office staff with moving cars in/out of the yard when required

Competitive rates of pay, permanent roles, overtime available, weekly pay, full training will be provided IVR qualification, personal protective equipment/uniform provided. Employment is subject to the provision of proof of eligibility to work in the UK. Please note that Hough Green Garage Ltd are exempt from the Rehabilitation of Offenders Act 1974 due to contracts held with Local Police Authorities. Applicants are required to consent to Police Force Vetting. Failure to gain Police Force vetting may result in any offers of employment being rejected or termination of employment at any time.

Job Types: Full-time, Permanent

Pay: £12.50-£15.00 per hour

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • 12 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Overtime
  • Weekend availability

Application question(s):

  • If your preferred route is closed due to roadworks or an accident, what factors do you have to take into account when following diversions or alternative routes?
  • If you are heading to Scotland from M6 Jct 28, name three service stations on the M6 North of Jct 28?
  • What is the postcode for Lancaster service station?
  • Using what3words, what football stadium does carbon.note.less take you to?

Experience: Driving: 1 year (preferred)

Licence/Certification: Driving Licence (preferred), Driver CPC (required)

Work Location: In person

Vehicle Recovery Operator Class 2 employer: Hough Green Garage Limited

Hough Green Garage is an exceptional employer, offering a dynamic work environment where employees can thrive under pressure while providing vital recovery services. With over 40 years of experience, we prioritise employee growth through comprehensive training and career progression opportunities, all within a supportive team culture. Located in Blackpool, our modern fleet and competitive pay, alongside benefits like a company pension and free parking, make us an attractive choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Hough Green Garage Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Vehicle Recovery Operator Class 2

Tip Number 1

Familiarise yourself with the local area and major routes, especially motorways. This will not only help you answer questions during the interview but also demonstrate your geographical knowledge, which is crucial for a Vehicle Recovery Operator.

Tip Number 2

Brush up on your communication skills. Since you'll be dealing with customers in potentially stressful situations, practice how to remain calm and professional while providing assistance. This will show that you can thrive under pressure.

Tip Number 3

Prepare for the practical aspects of the job by gaining some basic mechanical knowledge. Understanding how vehicles work and common issues can set you apart from other candidates and show your initiative.

Tip Number 4

Be ready to discuss your flexibility with shifts during the interview. Since the role requires a 4 on 2 off shift pattern, showing that you're adaptable and willing to work both day and night shifts will make you a more attractive candidate.

We think you need these skills to ace Vehicle Recovery Operator Class 2

Full valid UK driving licence
Proven experience as a Class 2 driver
Category C1 driving licence
DCPC certification
Digital Drivers Card
Excellent communication skills
Ability to thrive under pressure
Flexibility with shifts
Basic mechanical knowledge
Strong geographical knowledge of the local area
Problem-solving skills
Attention to detail
Ability to work on own initiative
Customer service orientation
Teamwork and collaboration

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Vehicle Recovery Operator Class 2. Familiarise yourself with the job description to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant driving experience, especially as a Class 2 driver. If you have vehicle recovery experience, make sure to mention it prominently.

Prepare for Application Questions: The application includes specific questions related to route management and service stations. Prepare thoughtful answers to these questions, demonstrating your knowledge and problem-solving skills.

Showcase Your Soft Skills: Since the role requires excellent communication skills and the ability to thrive under pressure, provide examples in your application that showcase these abilities. Highlight situations where you've successfully managed stress or communicated effectively with customers.

How to prepare for a job interview at Hough Green Garage Limited

Know Your Driving Qualifications

Make sure you can confidently discuss your driving qualifications, especially your Class 2 licence and any relevant experience. Be prepared to explain how your background makes you a suitable candidate for the role.

Demonstrate Problem-Solving Skills

Since the job involves dealing with breakdowns and accidents, think of examples where you've successfully resolved challenging situations. Highlight your ability to stay calm under pressure and make quick decisions.

Familiarise Yourself with Local Geography

Brush up on your knowledge of the local area and key routes, as well as service stations along major roads. This will show your potential employer that you're proactive and ready to hit the ground running.

Show Enthusiasm for Customer Service

The role requires excellent communication skills, especially in stressful situations. Be ready to share examples of how you've gone the extra mile for customers in the past, demonstrating your commitment to providing top-notch service.

Vehicle Recovery Operator Class 2
Hough Green Garage Limited
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