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For Companies At a Glance
- Tasks: Manage housing services and support customers in your designated area.
- Company: Join Great Places, a leading organisation dedicated to creating vibrant communities.
- Benefits: Enjoy a competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact in people's lives while working in a dynamic and inclusive culture.
- Qualifications: Experience in housing management or customer service is essential.
- Other info: This is a permanent, full-time role based in Manchester.
The predicted salary is between 28000 - 40000 £ per year.
As a Senior Housing Officer / Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting...
Senior Housing Officer (Neighbourhood Services Manager) employer: Great Places Housing Association
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Housing Officer (Neighbourhood Services Manager)
✨Tip Number 1
Familiarise yourself with the specific housing policies and regulations in Manchester. Understanding local legislation will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your discussions with us.
✨Tip Number 3
Prepare to discuss your experience in managing tenant relationships and resolving conflicts. Be ready to share specific examples that highlight your skills in communication and problem-solving.
✨Tip Number 4
Research Great Places and their approach to neighbourhood services. Tailoring your conversation to align with our values and mission will show that you are genuinely interested in being part of our team.
We think you need these skills to ace Senior Housing Officer (Neighbourhood Services Manager)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Senior Housing Officer. Tailor your application to highlight relevant experience in housing management and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in housing management or similar positions. Use specific examples that demonstrate your ability to manage properties and engage with customers effectively.
Showcase Your Skills: Make sure to include key skills that are relevant to the role, such as communication, problem-solving, and organisational skills. Provide examples of how you've successfully used these skills in past roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Be sure to connect your experiences to the specific needs of the company.
How to prepare for a job interview at Great Places Housing Association
✨Know Your Neighbourhood
Familiarise yourself with the specific area you will be managing. Understand the demographics, community needs, and any ongoing issues. This knowledge will show your commitment and ability to connect with residents.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've successfully resolved housing issues in the past. Highlight your approach to conflict resolution and how you ensure customer satisfaction, as these are crucial for a Senior Housing Officer.
✨Showcase Your Communication Skills
As a key contact for customers, effective communication is vital. Be ready to discuss how you engage with diverse groups and handle difficult conversations. Practice clear and concise responses during the interview.
✨Understand the Role's Responsibilities
Review the job description thoroughly and be prepared to discuss how your experience aligns with the responsibilities of a Neighbourhood Services Manager. Highlight your ability to deliver comprehensive housing management services.
