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- Tasks: Support the refrigeration team by coordinating engineer workloads and ensuring timely service delivery.
- Company: Join City, a leading company dedicated to enhancing employee experiences with exciting benefits.
- Benefits: Enjoy 33 days holiday, private pension, health cashback plan, and exclusive employee discounts.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to a major UK supermarket client.
- Qualifications: Experience in workload management and basic understanding of refrigeration systems is essential.
- Other info: Permanent position with opportunities for overtime and professional growth.
The predicted salary is between 20000 - 30000 £ per year.
Location: North Yorkshire (Leeds)
Contract Type: Permanent
Working Hours: 37.5 Hours Per Week
Salary: £24,360 Total Salary + Overtime
We are looking for a Refrigeration Administrator to support our team, working with one of our major UK supermarket clients.
You’ll assist the refrigeration management team in coordinating engineer workloads and ensuring timely service delivery. You’ll also work with the helpdesk to ensure jobs are allocated to the right engineers, meeting key SLAs. Additionally, you’ll maintain accurate and up-to-date documentation and systems to ensure the smooth running of the department.
Key Responsibilities:
- Support the refrigeration management team in overseeing the day-to-day scheduling and workload of refrigeration engineers.
- Ensure engineers are appropriately allocated to jobs based on skills, location, and availability.
- Monitor and maintain effective service delivery in line with business requirements.
- Act as a point of contact between engineers and the helpdesk to facilitate clear communication and job updates.
- Maintain accurate and up-to-date records in the document management system.
- Ensure that all service reports, job sheets, and compliance documents are correctly logged.
- Support the refrigeration team with general administrative tasks as required.
Qualifications / Experience:
Essential
- Experience assigning and managing workloads.
- Basic understanding of refrigeration systems to support effective job allocation and communication.
The ideal candidate:
- Ability to interpret basic engineering reports or service notes.
- Background in client-facing roles or handling service queries.
- Comfortable using Excel or other tools for reporting and data tracking.
What We Offer:
At City, we take pride in supporting our colleagues with a fantastic range of exciting benefits designed to enhance both their professional and personal lives. From exclusive perks to valuable rewards, we’re committed to ensuring our team feels valued, motivated, and empowered. Our benefits include:
- 33 Days Holiday (Inc. Bank Holidays)
- Private Pension
- HealthShield Cashback Plan - Reclaim part of your dental/optical costs.
- OneCity – Employee Discount Platform
- Employee Value Awards up to the value of £250
- Access to Costco Personal Membership Subscription
- Mental and Physical Health Services (Wisdom, Thrive, SkinVision)
- Electric Car Scheme (Criteria Applies)
- First Bus Commuter Club – Discounted Bus Travel
Refrigeration Administrator employer: City Facilities Management
Contact Detail:
City Facilities Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Refrigeration Administrator
✨Tip Number 1
Familiarise yourself with the refrigeration systems and terminology. Understanding the basics will help you communicate effectively with engineers and demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight any experience you have in managing workloads or scheduling tasks. Be prepared to discuss specific examples of how you've successfully coordinated teams or projects in the past.
✨Tip Number 3
Brush up on your Excel skills, as data tracking and reporting are key parts of this role. Consider practising with spreadsheets to ensure you're comfortable with functions that may be relevant to the job.
✨Tip Number 4
Prepare to showcase your client-facing experience. Think of scenarios where you've handled service queries or resolved issues, as this will demonstrate your ability to maintain effective communication with both engineers and clients.
We think you need these skills to ace Refrigeration Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing workloads and any familiarity with refrigeration systems. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Refrigeration Administrator position and how your background aligns with the responsibilities outlined. Mention specific examples of your experience in client-facing roles or handling service queries.
Highlight Relevant Skills: Emphasise your organisational skills and ability to communicate effectively with engineers and helpdesk teams. Mention your proficiency in Excel or other reporting tools, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this administrative role.
How to prepare for a job interview at City Facilities Management
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Refrigeration Administrator. Familiarise yourself with the key tasks such as coordinating engineer workloads and maintaining documentation, as this will help you answer questions confidently.
✨Showcase Your Experience
Be prepared to discuss your previous experience in managing workloads and any relevant client-facing roles. Highlight specific examples where you've successfully allocated tasks or handled service queries, as this will demonstrate your suitability for the position.
✨Familiarise Yourself with Refrigeration Systems
While you don’t need to be an expert, having a basic understanding of refrigeration systems will be beneficial. This knowledge will help you communicate effectively with engineers and understand the job allocation process better.
✨Prepare Questions
Think of insightful questions to ask during the interview. This could include inquiries about the team dynamics, the tools used for scheduling, or how success is measured in the role. Asking questions shows your interest and engagement with the position.
