Shift Leaders (Chelmsford Area)

Shift Leaders (Chelmsford Area)

Chelmsford Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store operations, manage stock, and ensure excellent customer service.
  • Company: Join Chelmsford Star, a values-driven society with a rich history of community focus.
  • Benefits: Enjoy weekly pay, up to 20% colleague discount, pension, and holiday savings options.
  • Why this job: Be part of a supportive team that values your growth and promotes a positive work culture.
  • Qualifications: Must be 18+ with at least 1 year of experience in convenience retail.
  • Other info: Opportunities available in Chelmsford and Braintree areas.

The predicted salary is between 24000 - 36000 Β£ per year.

Due to the roles requirement of being able to sell alcohol and lottery, applicants will need to be aged 18 years or over to apply for this position. Vacancies are available in the Chelmsford & Braintree Areas.

Are you looking for a new opportunity with an organisation that values their staff and loves to see you progress? You will assist the Store Manager, on a daily basis in the operation of the store in an efficient and effective manner, in accordance with the Society's policies, procedures, and rules, with the objective of maximising store profitability.

Shift Leader - Responsibilities:
  • Deputise for the Store Manager in his/her absence.
  • Maintain appropriate levels of stock availability to customers, through the effective use of stock and order procedures, to maximize the sales within agreed stockholding targets.
  • Implement and maintain stock ranges in accordance with Society planograms and promotional programmes and ensure such merchandise is well-presented and promotional material effectively displayed.
  • Keep the levels of stock losses to a minimum via effective in-store stock controls, and record and report all known losses such as wastage, freezer breakdowns, burglary, and theft in a timely and efficient manner.
  • Maintain the security of the store, its contents, and its staff in accordance with the Food Store Policy & Procedures Manual.
  • Ensure that the store is maintained to a high standard of cleanliness and presentation and that any remedial maintenance work required is identified and communicated to the appropriate party.
  • Ensure that all store personnel adhere to Society policies and procedures, and take appropriate disciplinary action where necessary.
  • Ensure that the store is adequately staffed, supervised, and managed, during all hours of occupancy, to meet the level and nature of demand of the business.
  • Ensure that every effort is made by all store staff to meet the needs of the customer and to promote effective customer service.
  • Ensure compliance with all legal requirements including Health and Safety Practices, Fire Precautions, Food Hygiene Controls, Licensing Laws, Check Scanning, and ensure completion of the Daily Operating Book.
  • Abide by and carry out Health and Safety Policy.
  • Abide by and carry out the Society's Employment Policy.
  • Carry out other duties as may be required by the business from time to time.
Shift Leader - What we need from you:
  • Essential: At least 1 year of experience in Convenience retail.

A bit about us: We’ve always believed in a strict set of moral values: equality, honesty and openness, self-help and self-responsibility, democracy, solidarity and caring for others. Our founders wrote these terms into our policies right from the start, back in the 19th Century! It’s what makes Chelmsford Star a 'society' rather than simply any other business.

Benefits include weekly pay, colleague discount (up to 20% across all businesses), Grocery Aid, pension and holiday savings/loan scheme. If you feel you have the skills and experience to be successful in this role, click on apply today!

Shift Leaders (Chelmsford Area) employer: Chelmsford Star Co-operative

At Chelmsford Star, we pride ourselves on being an employer that truly values its staff and fosters a culture of growth and development. With a commitment to equality, honesty, and community care, we offer our Shift Leaders not only competitive benefits like weekly pay and discounts but also a supportive environment where your contributions are recognised and rewarded. Join us in the Chelmsford area and be part of a society that prioritises both employee well-being and customer satisfaction.
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Contact Detail:

Chelmsford Star Co-operative Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Shift Leaders (Chelmsford Area)

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Shift Leader. Understanding the day-to-day operations and challenges will help you demonstrate your knowledge during any interviews or discussions.

✨Tip Number 2

Network with current or former employees of the organisation. They can provide valuable insights into the company culture and what it takes to succeed in the role, which can give you an edge in your application.

✨Tip Number 3

Showcase your leadership skills in previous roles. Be prepared to discuss specific examples where you've successfully managed a team or handled difficult situations, as this is crucial for a Shift Leader position.

✨Tip Number 4

Research the company's values and mission. Aligning your personal values with those of the organisation can make a strong impression and show that you're genuinely interested in being part of their team.

We think you need these skills to ace Shift Leaders (Chelmsford Area)

Leadership Skills
Customer Service Skills
Stock Management
Sales Techniques
Problem-Solving Skills
Attention to Detail
Communication Skills
Health and Safety Compliance
Team Management
Time Management
Conflict Resolution
Organisational Skills
Adaptability
Knowledge of Retail Operations

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Shift Leader position. Tailor your application to highlight relevant experience in convenience retail and any leadership roles you've held.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail, particularly any supervisory or leadership roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to maximise store profitability.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experience that align with the responsibilities listed in the job description, such as stock management and customer service.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.

How to prepare for a job interview at Chelmsford Star Co-operative

✨Know the Company Values

Familiarise yourself with the core values of the organisation, such as equality, honesty, and caring for others. Demonstrating an understanding of these principles during your interview will show that you align with their culture.

✨Highlight Relevant Experience

Make sure to discuss your previous experience in convenience retail, especially any leadership roles. Be prepared to give specific examples of how you've successfully managed stock levels or improved customer service.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills, such as how you would handle stock losses or maintain store security. Think of scenarios from your past experience where you successfully navigated similar challenges.

✨Showcase Your Customer Service Skills

Since customer service is a key part of the role, be ready to share examples of how you've gone above and beyond to meet customer needs. This will demonstrate your commitment to providing excellent service.

Shift Leaders (Chelmsford Area)
Chelmsford Star Co-operative
Location: Chelmsford
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