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- Tasks: Maintain MFDs, manage stock, and ensure customer satisfaction at Conquest Hospital.
- Company: Join Canon, a global leader in imaging solutions, dedicated to exceptional service.
- Benefits: Enjoy competitive pay, flexible working, private healthcare, and generous holiday.
- Why this job: Make a real impact while working in a supportive, dynamic team environment.
- Qualifications: Proficiency in Microsoft applications and a full UK driving licence required.
- Other info: Part-time role with opportunities for learning and development.
The predicted salary is between 10700 - 11300 £ per year.
Join our dynamic team at a key Canon customer site as a Part-Time Onsite Operative based at Conquest Hospital, St Leonards on Sea. This role is all about ensuring that our fleet of MFDs (Multi-Function Devices) is always ready for action and that our customers are consistently delighted with their experience.
What You'll Be Doing:
- Maintaining Stock Levels: Keep an eagle eye on the consumables to ensure the fleet of MFDs is always stocked and ready to go.
- Maximizing Uptime: Ensure that devices are always up and running, minimizing downtime and maximizing customer satisfaction.
- Consumables Management: Strictly manage the stock and deliveries to maintain a Just In Time (JIT) ethos.
- Collaboration: Work closely with the Client Services Manager, a team of engineers, and supporting technical teams to provide seamless service.
- Building Relationships: As the face of Canon, you'll have the chance to build strong relationships with key stakeholders and make a significant impact on operational performance.
- Customer Service Excellence: Enjoy the autonomy of your role while providing exceptional service to exceed customer expectations.
Perks of the Job:
- Variable Pay Package: Be rewarded for your hard work and dedication.
- Make a Difference: See the tangible results of your efforts in improving operational performance and customer satisfaction.
If you're passionate about providing top-notch service and want to be part of a supportive, engaging team, this role is perfect for you!
What we give:
- Pay: Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
- Bonus: A discretionary bonus scheme that rewards you as you help us achieve our goals.
- Learning & Development: As a Company that encourages continuous learning you will always have resources and support available.
- Work & Home Life Balance: We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.
- Diversity: We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.
- Health & Wellbeing: Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
- Employee discount: Up to 38% off products from our Canon store.
- Some other Benefits: Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.
What we ask:
- Proficiency in Microsoft Applications, Word, Excel, Outlook, etc.
- Full UK driving license.
- Excellent Communication Skills.
You will need:
- Salary – £10700 - £11300 (part time 4 hours a day, 5 days a week).
- Location – Eastbourne and Conquest Hospitals East Sussex, UK.
Further information:
- Team players who enjoy being part of a team, supporting as needed.
- Flexible and adaptable with excellent attention to detail.
- Self-motivated.
- Pro-active and able to manage your workload with limited supervision.
- Customer focused with excellent communication skills.
- Able to use own initiative, pick new things up quickly and the confidence to highlight areas of concern.
Onsite Managed Print Services Operative - Conquest Hospital, St Leonards on Sea - Birmigham employer: Canon EMEA
Contact Detail:
Canon EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Managed Print Services Operative - Conquest Hospital, St Leonards on Sea - Birmigham
✨Tip Number 1
Familiarise yourself with Canon's products and services, especially their Multi-Function Devices (MFDs). Understanding the technology will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Canon, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage during interviews.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since this role emphasises customer satisfaction, having specific examples ready will showcase your ability to exceed customer expectations.
✨Tip Number 4
Highlight your proficiency in Microsoft applications during any discussions. Being able to demonstrate your skills in Word, Excel, and Outlook will reassure them of your capability to manage tasks efficiently.
We think you need these skills to ace Onsite Managed Print Services Operative - Conquest Hospital, St Leonards on Sea - Birmigham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Emphasise your proficiency in Microsoft applications, communication skills, and any previous customer service roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work as part of a team. Mention specific examples of how you've maximised uptime or managed stock levels in previous roles.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as attention to detail, self-motivation, and flexibility. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Canon EMEA
✨Showcase Your Customer Service Skills
Since this role is all about customer satisfaction, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to meet a customer's needs.
✨Demonstrate Team Collaboration
This position requires working closely with various teams. Share instances where you've successfully collaborated with others, especially in a fast-paced environment, to achieve common goals.
✨Emphasise Attention to Detail
Given the importance of maintaining stock levels and managing consumables, be ready to explain how you ensure accuracy in your work. Discuss any systems or methods you use to keep track of details.
✨Prepare for Technical Questions
Familiarise yourself with Multi-Function Devices (MFDs) and their functionalities. Be ready to answer questions about how you would handle technical issues or ensure devices are always operational.
