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For Companies At a Glance
- Tasks: Engage customers and provide an exceptional in-store experience while showcasing our stylish eyewear.
- Company: Join bloobloom, a forward-thinking startup revolutionising the eyewear shopping experience with design and technology.
- Benefits: Enjoy free spectacles, discounts for friends, regular socials, and a competitive salary in a modern workspace.
- Why this job: Be part of a creative team that values your input and aims for 100% customer satisfaction.
- Qualifications: Previous retail experience is essential; strong communication skills and a passion for customer service are key.
- Other info: Full-time role in London with opportunities for growth in a vibrant, supportive environment.
The predicted salary is between 28800 - 42000 £ per year.
We are currently recruiting for full-time Retail Assistant roles in our new London stores. Whilst previous retail experience is required, a comprehensive optical training will be provided for this position.
At bloobloom, we want the right choice to be as easy as wearing a great pair of glasses. That’s why we only partner with ethical factories, we are climate neutral certified, and we donate a pair to someone in need for every pair we sell. We love our customers and want to make a personal connection with everyone that reaches out to us. Our goal is simple: 100% WOW.
If you have a cool personality and want to work with other awesome individuals for a great company, this is the job for you!
Key Responsibilities:- Provide an amazing in-store customer experience
- Demonstrate exceptional product knowledge as well as accurately explain features and benefits of bloobloom lenses and frames
- Carry out the dispensing following the optometrist’s recommendations
- Oversee the complete lifecycle of orders and provide consistent after-sale assistance
- Be the voice of the customer and advocate customer needs/issues cross-departmentally
- Be creative and constantly consider new ways to help us provide the best possible customer service
- Convert customers into bloobloom advocates
- You’re a passionate people person and like engaging with customers
- You’re driven and self-motivated - you want to excel at what you do!
- You thrive in a multitasking environment and can organise your time efficiently
- You believe in understanding a customer’s pain, building value and solving problems
- You are a team player who works and engages with others to achieve results
- You are a strategic thinker and like to offer new ideas/solutions to improve things
- Relevant experience in retail
- Fluent English speaker with exceptional verbal, written and general communication skills
- Comfortable in a digital environment
- Opportunity to join a fast-growing and ambitious startup
- Work with a friendly team of highly motivated individuals
- Exceptional scope for progression and development
- An environment where you are listened to and can actually have an impact
- Spacious and modern new stores, with excellent staff facilities
- Regular company socials and events
- Free spectacles and sunglasses for you, and discounts for family and friends
- 22-day Holiday + Bank Holidays
- Competitive salary depending upon experience
- Type of contract: Full time
- Location: London, United Kingdom
- Working Hours: 40 hours per week
Retail Sales Assistant employer: bloobloom
Contact Detail:
bloobloom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about the products will not only impress during interviews but also help you connect with customers effectively.
✨Tip Number 2
Showcase your passion for customer service by preparing examples of how you've gone above and beyond for customers in previous roles. This aligns perfectly with bloobloom's goal of creating a personal connection with every customer.
✨Tip Number 3
Research bloobloom’s values and mission, especially their commitment to ethical practices and sustainability. Demonstrating that you share these values can set you apart as a candidate who truly fits the company culture.
✨Tip Number 4
Prepare to discuss your ideas on enhancing customer experience in a retail setting. Since creativity is encouraged at bloobloom, having innovative suggestions ready can show your proactive approach and willingness to contribute.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous retail experience in your CV and cover letter. Mention specific roles, responsibilities, and achievements that showcase your ability to provide excellent customer service.
Showcase Your Personality: Since bloobloom values a cool personality, let your unique character shine through in your application. Use a friendly and engaging tone in your cover letter to reflect your passion for customer interaction.
Demonstrate Communication Skills: As the role requires exceptional verbal and written communication skills, include examples of how you've effectively communicated with customers or team members in past roles. This could be in your CV or cover letter.
Express Your Creativity: Mention any creative ideas or solutions you've implemented in previous jobs to improve customer service. This aligns with bloobloom's goal of providing a WOW experience and shows you can think outside the box.
How to prepare for a job interview at bloobloom
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for engaging with customers. Share examples from your previous retail experience where you went above and beyond to create a memorable customer experience.
✨Demonstrate Product Knowledge
Even though you will receive training, it's important to show that you have a basic understanding of optical products. Research bloobloom's offerings and be prepared to discuss how you would explain the features and benefits to customers.
✨Highlight Your Creativity
Since bloobloom values creativity in customer interactions, think of innovative ways you could enhance the shopping experience. Be ready to share ideas on how to engage customers and make their experience unique.
✨Emphasise Teamwork and Collaboration
As a team player, it’s crucial to convey your ability to work well with others. Prepare examples of how you've successfully collaborated with colleagues in the past to achieve common goals or improve service.
