Operations Assistant

Responsible to: Operations Manager

Location: Loughborough, Leicestershire, UK. The role requires regular travel to Baca properties in Loughborough and other locations where Baca’s services are delivered.

Contract Type: Permanent

Hours: 37.5 hours a week

Salary: £23,985 to £25,092 per annum for full time hours.

About Us: Baca is dedicated to supporting unaccompanied young refugees, helping them achieve their potential and rebuild their lives for a better future. We are looking for a passionate and dedicated Operations Assistant to join our team and make a real difference in the lives of young asylum seekers and refugees.

Overall Purpose

• Provide administrative support to the Operations Team.
• Assist the Premises Team, including regular visits to properties.
• Support the leadership team as needed.

Key Responsibilities

• Administer and track utility readings for Baca’s properties, ensuring accurate billing.
• Be present at properties when contractors are on site.
• Support recruitment processes, including processing applications, organising interviews, and planning inductions.
• Maintain up-to-date Health and Safety paperwork and administer checks on all Baca properties.
• Provide IT support, including setting up laptops, mobile phones, and ensuring internet and phone services are operational.
• Manage office and property supplies, conduct quarterly checks, and ensure first-aid kits are stocked.
• Organize team events, produce reports, and support other administrative activities as required.

General Duties

• Be a role model, practicing Baca’s values.
• Maintain strict confidentiality and adhere to Baca’s policies and procedures.
• Treat all staff and young people fairly and without prejudice.
• Employ correct procedures for safeguarding incidences or concerns.

Personal Specification

Essential:

• Alignment with Baca’s values and mission.
• Ability to work as part of a diverse team.
• Passionate, humble, disciplined, and proactive.
• Flexible attitude and resilience under pressure.
• Experience with Microsoft Office and online email systems.
• Ability to prioritise workload and meet deadlines.
• Good interpersonal and communication skills.
• Ability to drive/travel to all Baca service locations.
• Enhanced DBS clearance.

Desirable:

• Knowledge of safeguarding practices.
• Understanding of issues faced by young refugees.
• Experience in customer care and ICT troubleshooting.

Applications

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting. Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.