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- Tasks: Lead a team to develop benchmarking and analytics strategies for the airline industry.
- Company: Join IAG GBS, a top airline group driving innovation and sustainability in aviation.
- Benefits: Enjoy flexible working options, travel opportunities, and a chance to impact sustainability goals.
- Why this job: Be at the forefront of data-driven decision-making in a dynamic and innovative environment.
- Qualifications: Bachelor's or Master's in relevant fields; strong analytical and leadership skills required.
- Other info: Role may involve travel to various locations for meetings and workshops.
The predicted salary is between 43200 - 72000 £ per year.
We are part of International Airlines Group Global Business Services (IAG GBS), one of the world’s leading airline groups and the parent company of British Airways, Iberia, Vueling, Aer Lingus, and LEVEL. IAG’s unique business model features a light central structure with agile, empowered airline operating companies and a central platform that offers a competitive advantage through scale and expertise. Our role is to drive innovation and efficiency in finance, procurement, technology, airline services, and group systems. We enable IAG to lead in innovation and sustainability in aviation. We support IAG's goal to achieve net zero CO2 emissions by 2050. Our Supply Chain Sustainability Programme aims to reduce supplier carbon emissions by 20% by 2030 and reach carbon net zero by 2050.
Purpose of the role
The Head of Benchmarking & Analytics will lead the development and implementation of benchmarking and analytics strategies to support the organisation's business objectives. This role requires a deep understanding of the airline industry and the ability to analyse complex data sets to provide actionable insights.
Accountabilities
- Lead and manage a team of data analysts, providing guidance, direction, and support in their day-to-day activities.
- Develop and implement a comprehensive benchmarking and analytics strategy to support the organisation's business objectives.
- Collect and analyse data from various sources, including internal systems, third-party tools, and market research, to identify trends, patterns, and opportunities.
- Collaborate with cross-functional teams to define key performance indicators (KPIs) and develop dashboards and reports to track and measure performance against these metrics.
- Provide actionable insights and recommendations to stakeholders based on data analysis, helping them make informed decisions and drive business growth.
- Stay updated with the latest industry trends and advancements in analytics tools and technologies, and evaluate their potential to improve our data analysis capabilities.
- Drive data governance initiatives by establishing data quality standards, ensuring data accuracy, and implementing data security measures.
- Collaborate with IT teams to ensure data infrastructure, systems, and tools are optimized to support efficient data collection, storage, and analysis.
- Effectively communicate complex analytical findings and insights to both technical and non-technical stakeholders through presentations, reports, and visualizations.
- Foster a culture of data-driven decision making within the organisation, promoting the use of analytics to drive continuous improvement and innovation.
This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities.
People Specification
Qualifications
- Bachelor's or Master's degree in Computer Science, Statistics, Mathematics, Business, Economics, Engineering, or a related field.
- Excellent communication skills, with the ability to present complex data insights to both technical and non-technical stakeholders.
- Strong problem-solving skills and the ability to think strategically.
- Experience with data governance and data quality management practices.
- Knowledge of industry-leading data protection management practices.
Essential skills and experience
- Extensive experience in data analytics, data modelling, and data science/statistics.
- Proven experience in the airline industry, with a deep understanding of its unique challenges and opportunities.
- Strong leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Proficiency in data analysis tools and techniques.
- Strong communication and presentation skills.
- Ability to work collaboratively with cross-functional teams.
- Knowledge of data governance and data quality management practices.
- Ability to stay updated with the latest industry trends and advancements in analytics tools and technologies.
- Knowledge of industry-leading data protection management practices.
Desirable skills and experience
- Experience with business intelligence tools and data science platforms.
- Knowledge of data protection management practices.
- Experience in developing and implementing benchmarking strategies.
- Ability to drive data-driven decision-making within an organisation.
Location: Waterside.
Head of Benchmarking & Analytics employer: IAG GBS
Contact Detail:
IAG GBS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Benchmarking & Analytics
✨Tip Number 1
Familiarise yourself with the latest trends in the airline industry, especially regarding data analytics and benchmarking. Understanding the unique challenges faced by airlines will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the airline sector and analytics field. Attend industry conferences or webinars to connect with potential colleagues and learn about the latest innovations that could benefit IAG GBS.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in data analytics projects. Highlight your leadership style and how it has driven results in previous roles, as this will be crucial for the Head of Benchmarking & Analytics position.
✨Tip Number 4
Stay updated on the latest data governance practices and tools. Being knowledgeable about data quality management will not only enhance your application but also show your commitment to maintaining high standards in data analysis.
We think you need these skills to ace Head of Benchmarking & Analytics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analytics and the airline industry. Emphasise your leadership skills and any specific projects where you've implemented benchmarking strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the airline industry and sustainability. Discuss how your background aligns with IAG's goals, particularly in driving innovation and efficiency.
Showcase Analytical Skills: Provide examples of how you've used data analysis to drive business decisions. Mention specific tools or methodologies you've employed and the impact they had on previous organisations.
Prepare for Interviews: Be ready to discuss your understanding of the airline industry's challenges and opportunities. Prepare to explain how you would lead a team of analysts and foster a data-driven culture within the organisation.
How to prepare for a job interview at IAG GBS
✨Showcase Your Industry Knowledge
Make sure to demonstrate your deep understanding of the airline industry during the interview. Discuss specific challenges and opportunities you've encountered, and how your experience can help the company achieve its goals, especially in terms of innovation and sustainability.
✨Highlight Your Analytical Skills
Prepare to discuss your experience with data analytics and modelling. Be ready to provide examples of how you've used data to drive business decisions and improve performance. This will show that you can provide actionable insights as required for the role.
✨Emphasise Leadership Experience
As this role involves managing a team, be sure to highlight your leadership skills. Share examples of how you've guided teams in the past, particularly in data analysis contexts, and how you foster a culture of data-driven decision-making.
✨Prepare for Technical Questions
Expect questions about data governance, quality management practices, and the tools you are proficient in. Brush up on the latest trends in analytics tools and technologies, as well as your experience with business intelligence platforms, to demonstrate your readiness for the role.
