At a Glance
- Tasks: Lead the team and ensure top-notch customer service in a dynamic store environment.
- Company: Wickes is dedicated to providing exceptional service while caring for customers, the planet, and its people.
- Benefits: Enjoy bonuses, generous leave, discounts, and wellness perks like gym savings and health schemes.
- Why this job: Join a vibrant culture that values your input and offers diverse daily challenges.
- Qualifications: Experience in fast-paced customer service and strong organisational skills are essential.
- Other info: Flexible working options available; we prioritise inclusivity and wellbeing.
The predicted salary is between 27400 - 38400 £ per year.
The Role...
An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe. Permanent and Full-time, 39 hours per week.
About you...
You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team.
What we can offer you...
- Up to 7.5% annual bonus and up to £300 per month gain share bonus
- Up to 10% employer pension contribution
- Up to 35 days of annual leave including 8 days of bank holidays
- 20% colleague discount
- Save-as-you-earn scheme
- Cashback health scheme
- Cycle to work
- Life assurance
- Peppy
- Aviva Digital GP
- Financial Education & loans
- Discount platform including savings and cash back at numerous retailers
- Savings on gym membership
We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview.
Assistant Manager, Leamington Spa employer: Wickes
Contact Detail:
Wickes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager, Leamington Spa
✨Tip Number 1
Familiarise yourself with Wickes' products and services. Understanding their offerings will not only help you in conversations during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired or managed a team in previous roles. Be ready to discuss specific situations where you improved customer service or resolved conflicts effectively.
✨Tip Number 3
Research the latest trends in customer service and retail management. Being knowledgeable about current best practices can set you apart and show that you're proactive about improving the customer experience.
✨Tip Number 4
Prepare questions for your interview that reflect your understanding of the role and the company culture. Asking insightful questions can demonstrate your enthusiasm and help you assess if Wickes is the right fit for you.
We think you need these skills to ace Assistant Manager, Leamington Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and showcases your ability to manage a team in a fast-paced environment. Use specific examples that demonstrate your leadership skills and organisational abilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of the role at Wickes. Mention how your previous experiences align with the responsibilities of an Assistant Manager and express your enthusiasm for contributing to their unique culture.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, teamwork, and adaptability. These are crucial for the dynamic nature of the role, where you may need to switch between tasks quickly.
Showcase Your Understanding of the Company: Demonstrate your knowledge of Wickes and its values in your application. Mention any specific initiatives or benefits they offer that resonate with you, such as their commitment to inclusivity and employee wellbeing.
How to prepare for a job interview at Wickes
✨Show Your Leadership Skills
As an Assistant Manager, you'll need to inspire and lead your team. Be prepared to share examples of how you've successfully managed a team in a fast-paced environment. Highlight any specific situations where you motivated colleagues or resolved conflicts.
✨Demonstrate Customer Focus
Wickes places a strong emphasis on customer experience. During the interview, discuss your approach to ensuring excellent service. Share anecdotes that illustrate your commitment to understanding and meeting customer needs, especially in challenging situations.
✨Be Ready for Variety
The role involves juggling multiple tasks, from assisting customers to managing deliveries. Prepare to discuss how you handle diverse responsibilities and maintain organisation under pressure. This will show your adaptability and readiness for the dynamic nature of the job.
✨Understand Wickes' Values
Familiarise yourself with Wickes' culture and values, particularly their commitment to doing the right thing. Be ready to explain how your personal values align with theirs and how you can contribute to creating an inclusive workplace focused on wellbeing.