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- Tasks: Manage digital propositions and campaigns, ensuring seamless customer experiences across channels.
- Company: Join Holland & Barrett, a leader in health and wellness committed to inclusivity and innovation.
- Benefits: Enjoy 25% employee discount, bonus, pension contributions, 33 days holiday, and private medical care.
- Why this job: Be part of a dynamic team that values creativity and collaboration while making a positive impact.
- Qualifications: Strong e-commerce knowledge, project coordination skills, and familiarity with omnichannel strategies required.
- Other info: Flexible hybrid working arrangements with occasional travel to London Hub.
The predicted salary is between 36000 - 60000 £ per year.
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities.
We have a fantastic opportunity to work for us as Digital Propositions Manager at Holland & Barrett. In this role you will support the Head of Omnichannel in proposition development, campaign execution, and digital-retail integration, ensuring strategic initiatives enhance customer experience, commercial performance, and cross-channel alignment. This role works across a wide portfolio of strategic initiatives and omnichannel campaigns with varying timelines and complexity, providing end-to-end visibility of deliverables, interdependencies, and team inputs. It involves interfacing with cross-functional teams to surface blockers, follow up on actions, and maintain project momentum. The role also manages the day-to-day coordination of multiple parallel workstreams, ensuring structured and timely progress, while handling sensitive or high-priority tasks with minimal supervision, including preparing briefings and steering decks.
The Role:
- Key Responsibilities:
- Omnichannel Proposition & Campaign Execution
- Translate strategic direction into clear propositions and testable MVPs
- Own execution tracking across marketing, retail, digital, and commercial
- Align touchpoints and messaging across physical and digital channels
- Create and maintain project trackers and align stakeholders
- Lead internal comms flows and write or consolidate briefings
- Ensure proposition clarity with UX, content, and store teams
- Bring customer and competitor insights into shaping
- Set up dashboards or trackers to monitor progress
- Structure post-launch reviews with insight-led recommendations
- Research emerging trends and support sprint planning
- Enable test-and-learn for new formats, bundles, services
Location: This role is based in Nuneaton, and may be occasionally required to travel to our London Hub or to any other location of H&B. We support flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office.
The Person:
- Key Requirements:
- Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles
- Project coordination across functions (retail, digital, marketing)
- Understanding of omnichannel journeys and retail-customer needs
- Familiarity with proposition development and MVP testing
- Light-touch analytical capability (Excel, dashboards, campaign reporting)
- Organised project tracking and action ownership
- Supporting or owning retail or eCommerce campaigns
- Cross-functional project delivery
What we offer:
- H&B Employee Discount - 25%
- Bonus
- Pension company contribution
- 33 Days Holiday per year (Inclusive of bank holidays)
- Private Medical Care
- Exclusive benefits, free advice and savings from a range of retailers and providers
- Electric Car Scheme
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Digital Proposition Manager employer: Holland & Barrett International Limited
Contact Detail:
Holland & Barrett International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Proposition Manager
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and omnichannel strategies. Understanding how these elements work together will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the digital marketing and retail sectors. Engaging with others in the field can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss specific examples of past projects where you've successfully coordinated cross-functional teams. Highlighting your experience in managing multiple workstreams will showcase your suitability for the role.
✨Tip Number 4
Stay updated on Holland & Barrett's recent campaigns and initiatives. Being knowledgeable about the company’s current strategies will allow you to tailor your conversations and show genuine interest in their mission.
We think you need these skills to ace Digital Proposition Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Digital Proposition Manager position. Tailor your application to highlight relevant experiences that align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in e-commerce principles, project coordination, and omnichannel strategies. Use specific examples to demonstrate how you've successfully managed similar projects or campaigns.
Showcase Analytical Skills: Mention any experience you have with analytical tools, such as Excel or campaign reporting dashboards. Highlight how you've used data to inform decisions or improve customer experiences in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your understanding of Holland & Barrett's values. Discuss how your personal values align with their commitment to inclusivity and wellness.
How to prepare for a job interview at Holland & Barrett International Limited
✨Understand Omnichannel Strategies
Familiarise yourself with omnichannel retail strategies and how they enhance customer experience. Be prepared to discuss how you can align digital and physical touchpoints to create a seamless journey for customers.
✨Showcase Project Coordination Skills
Highlight your experience in managing multiple projects simultaneously. Discuss specific examples where you've successfully coordinated cross-functional teams and maintained project momentum, as this role requires strong organisational skills.
✨Demonstrate Analytical Thinking
Prepare to talk about your analytical capabilities, especially in relation to e-commerce metrics and performance tracking. Mention any tools or methods you've used to monitor campaign success and how you've applied insights to improve future initiatives.
✨Emphasise Customer-Centric Mindset
Illustrate your understanding of customer needs and how you've incorporated feedback into proposition development. Be ready to share examples of how you've used customer insights to shape successful campaigns or product offerings.
