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- Tasks: Manage client relationships and book all aspects of business travel.
- Company: Join a thriving independent travel management company in Central London.
- Benefits: Enjoy a competitive salary, season ticket loan, and paid out-of-hours work.
- Why this job: Be part of a dynamic team, providing expert travel solutions and building lasting client connections.
- Qualifications: Previous experience as a Business Travel Consultant and knowledge of GDS required.
- Other info: Monday to Friday role with a supportive work environment.
The predicted salary is between 21600 - 36000 £ per year.
Senior Business Travel Consultant required for an independent travel management company due to an upturn in business. You will be responsible for your own group of clients to form and build close client relationships and provide a high quality service. This is a Monday-Friday role based in the office in Central London and has a salary of up to £36,000 plus company benefits.
Responsibilities:
- Booking all aspects of business travel including flights, accommodation, transfers, car hire using the GDS
- Provide expert advice to clients
- Issuing, reissuing tickets and calculating airfares
- Ensuring CRM kept up to date
- Prompt communication with clients at all stages
- Assisting with and co-ordinating ancillary requests
Skills required:
- Previous experience in a Business Travel Consultant role
- Working knowledge of a GDS - ideally Amadeus but willing to cross train for the right candidate
- Excellent customer service skills
- Product knowledge
- Excellent communication skills both verbal and written
Additional information:
- Monday-Friday 9am-5.30pm
- Some out of hours work on a rota basis (paid)
- Company benefits including season ticket loan
Senior Business Travel Consultant employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant
✨Tip Number 1
Network with professionals in the travel industry, especially those who work in business travel. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with the GDS systems, particularly Amadeus. If you haven't used it before, consider taking an online course or tutorial to boost your confidence and show your commitment to learning.
✨Tip Number 3
Prepare to discuss your previous experience in detail during the interview. Think of specific examples where you've provided excellent customer service or resolved issues for clients, as this will demonstrate your suitability for the role.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their values, client base, and any recent news. This knowledge will help you tailor your responses and show genuine interest in working with them.
We think you need these skills to ace Senior Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business travel consultancy. Emphasise your familiarity with GDS systems, particularly Amadeus, and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities and skills mentioned in the job description. Use examples from your past experience to demonstrate how you can build client relationships and provide high-quality service.
Showcase Communication Skills: Since excellent communication is key for this role, ensure your application reflects your verbal and written communication abilities. Consider including a brief example of how you've effectively communicated with clients in the past.
Highlight Flexibility: Mention your willingness to work out of hours on a rota basis if required. This shows your commitment to the role and your understanding of the demands of the business travel industry.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Global Distribution Systems, especially Amadeus. Be prepared to discuss specific scenarios where you've successfully used the GDS to book travel, as this will demonstrate your expertise and readiness for the role.
✨Emphasise Client Relationship Skills
Since building close client relationships is key in this role, come prepared with examples of how you've successfully managed client accounts in the past. Discuss how you’ve maintained communication and provided high-quality service to ensure client satisfaction.
✨Demonstrate Problem-Solving Abilities
Be ready to share instances where you've faced challenges in booking travel or managing client requests. Highlight your problem-solving skills and how you effectively resolved issues while maintaining a positive client experience.
✨Prepare Questions About Company Culture
Research the company and prepare thoughtful questions about their culture and values. This shows your genuine interest in the company and helps you assess if it’s the right fit for you, which is important for both you and the employer.
