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- Tasks: Engage with customers, generate leads, and meet sales targets in a dynamic property environment.
- Company: Join Felicity J Lord Estate Agents, a leading name in the property industry, based in Hackney.
- Benefits: Enjoy a £25,000 salary, commission, 30 days leave, and ongoing training opportunities.
- Why this job: Grow your career in a supportive team while making an impact in the property market.
- Qualifications: Passion for sales, strong communication skills, and a customer-focused mindset are essential.
- Other info: Receive industry-leading training and have the chance to earn exclusive rewards and recognition.
The predicted salary is between 20000 - 30000 £ per year.
Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry.
As a Sales Development Representative at Felicity J Lord Estate Agents in Hackney, you will receive:
- £25000 basic salary
- Additional commission scheme
- Access to company-wide incentive programmes.
- Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday
Additional benefits as a Sales Development Representative at Felicity J Lord Estate Agents in Hackney:
- 30 days annual leave (includes bank holidays*)
- Enrolment at the Spicerhaart Learning & Development Centre
- Continued training as you grow and develop within your role
- Career progression opportunities
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care*
- Employee Referral Bonus
- Company Pension Scheme
- Personal 'Talk Time' with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
Your journey as a Sales Development Representative will begin with one week at the Spicerhaart Learning & Development Centre:
- Purpose-built training location
- Industry-leading training delivered through one-to-one and group sessions
- Day-to-day learning led by our industry experts
- Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance
- An exciting second week at the L&D Centre within your first five-to-six weeks of employment.
How you will make an impact as a Sales Development Representative at Felicity J Lord Estate Agents in Hackney:
- Ensuring that your daily/weekly/monthly business targets are always met.
- You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation.
- Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch.
- Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained.
- Attend the Morning Meeting prepared with updates on the week’s valuation pipeline.
- Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads.
- Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost.
- Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities.
- Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis.
- Managing and responding to intranet leads daily.
- Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity.
- Generate referral business through first class customer engagement.
- Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution.
- Be responsible for building your own personal brand through frequent social media and video usage.
- Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed.
- Always looking for named 5* Google review opportunities from customers that you are engaging with as to build brand and personal reputation.
The characteristics that will make you a successful Sales Development Representative at Felicity J Lord Estate Agents in Hackney:
- Passion
- Ambition
- Drive
- Strong work ethic
- Positive mindset
- Professional
- Good communicator
- People skills
- Customer-focused
- Respectful
Sales Development Representative employer: Felicity J Lord
Contact Detail:
Felicity J Lord Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Development Representative
✨Tip Number 1
Familiarise yourself with the property market in Hackney. Understanding local trends, property values, and the competitive landscape will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Sales Development Representative, you'll be making numerous outbound calls, so being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Showcase your passion for sales and customer service through real-life examples. Prepare stories that highlight your previous experiences in sales or customer engagement, as this will resonate well with the hiring team.
✨Tip Number 4
Engage with the company on social media. Follow Felicity J Lord Estate Agents and interact with their posts. This demonstrates your interest in the company and can help you stay updated on their activities and culture.
We think you need these skills to ace Sales Development Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use keywords from the job description, such as 'property', 'customer-focused', and 'communication skills' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and the property industry. Mention specific examples of how you've met targets or provided excellent customer service in previous roles.
Showcase Your Skills: In your application, emphasise your strong work ethic, ambition, and people skills. Provide examples of how these traits have contributed to your success in past positions.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Felicity J Lord
✨Show Your Passion for Sales
Make sure to express your enthusiasm for sales and the property industry during the interview. Share specific examples of how you've successfully engaged with customers in the past, as this will demonstrate your genuine interest in the role.
✨Prepare for Role-Specific Questions
Anticipate questions related to the responsibilities of a Sales Development Representative. Be ready to discuss how you would manage leads, utilise the ROSIE software, and meet business targets, showcasing your understanding of the role.
✨Demonstrate Strong Communication Skills
As a Sales Development Representative, effective communication is key. Practice articulating your thoughts clearly and confidently, and be prepared to engage in role-play scenarios that may arise during the interview.
✨Highlight Your Customer Service Experience
Since customer engagement is crucial in this role, share examples of how you've provided outstanding customer service in previous positions. Discuss how you handle challenges and ensure customer satisfaction to show you're a good fit for the team.
