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- Tasks: Lead and inspire the retail team to deliver an exceptional customer experience.
- Company: Join Radley London, a brand known for artisan-made handbags and accessories with a passion for quality.
- Benefits: Enjoy flexible hours, enhanced leave, healthcare perks, and up to 60% product discount.
- Why this job: Be part of a dynamic team that values creativity, inclusivity, and personal growth.
- Qualifications: No specific qualifications required; just bring your enthusiasm and entrepreneurial spirit!
- Other info: Radley promotes diversity and offers flexible working options for all employees.
The people. The style. The energy. The character. It’s hard not to be inspired by the Capital. That’s where Radley London was born with a passion for artisan-made handbags, footwear and accessories. We put fashion in functional, with every piece made to last and put a spring in your step.
We know leather. It’s in our DNA. And we never stop striving to set a new standard for quality. Every Radley London design is made with expert care. Do you hear that smooth glide of a zip? We consider every detail, including our retail store experience.
We’re excited to be recruiting for a Supervisor who will be essential in supporting the Store Manager and Assistant Manager to spearhead the team to greatness, someone who will motivate and inspire and wants to join the Radley journey to becoming world class.
Being part of the Radley Retail Management team means being able to demonstrate an entrepreneurial spirit and being commercially astute, showing creativity and inspirational directive whilst working in unison with their manager’s.
The great thing about retail management is that every day is different and you have the shared accountability as a management team to sculpt what your day-to-day might look like, but some common accountabilities could include:
- Deliver and coach the team to create a premium client experience, tailored to your customer profile.
- Assist in cultivating exceptional talent, sustaining success and filling skills/knowledge gaps.
- Demonstrate commercial intelligence through identifying sales and profitability opportunities. Answering quickly to competitor activity and analysing KPI data (sales, conversion, footfall, margin, ACS).
- Foster and encourage a fair, equitable and inclusive work culture, always living up to our Radley values and #ProudtoBe adage.
- Partnering with the Store & Assistant Manager for advice and guidance across first line team queries.
Benefits & Perks:
- Enhanced annual leave (incl. holiday buy)
- Flexible bank holidays to suit you
- Sickness Pay
- Life Assurance Cover
- Virtual GP
- Healthcare Cash Plan of up to c.£900 per year
- Employee Assistant Programme
- Wellbeing App (Thrive)
- Company Bonus
- Product Discount (up to 60%)
- Time in Service Rewards
- Birthday small leather goods gift
- Sample Sale lucky dip
- Special Occasion Gifts
- Cycle to Work Scheme
- Season Ticket Loan
At Radley we are on a journey to create, promote and live an inclusive culture. Ever inspired by the women around us, changing their world in ways big and small – including their commitment to social equity.
We are actively working to make impactful changes across our business to become diverse and celebrate one another’s differences, we encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores across Europe.
We know that diversity in a business only makes it stronger, so our People Team and Recruiting Managers are clear on how to conduct an inclusive recruitment campaign for their vacancies - our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options and promoting our flexible approach to working hours for all colleagues future and existing.
We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds.
We are #Proudtobe Radley.
We are proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share below. If you are shortlisted as having some of the skills we’re looking for in this role then we’ll openly share our salary banding with you ahead of moving forward with any next stages. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups from undervaluing their ability.
Retail Supervisor employer: Radley
Contact Detail:
Radley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Radley London's brand values and products. Understanding their commitment to quality and artisan craftsmanship will help you align your responses during interviews, showcasing your passion for the brand.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've motivated a team in previous roles. Highlighting your ability to inspire others will resonate well with the hiring managers looking for a Retail Supervisor.
✨Tip Number 3
Research current retail trends and competitor activities. Being able to discuss these insights during your interview will show that you are commercially astute and ready to contribute to Radley's success.
✨Tip Number 4
Prepare to discuss how you would foster an inclusive work culture. Given Radley's commitment to diversity, sharing your ideas on creating a supportive environment will demonstrate that you align with their values.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail management. Use bullet points to showcase your achievements, particularly those that demonstrate your ability to motivate teams and drive sales.
Write a Tailored Cover Letter: In your cover letter, express your passion for the brand and the retail industry. Mention specific examples of how you have previously created exceptional customer experiences or led a team to success, aligning with Radley’s values.
Showcase Your Commercial Acumen: Highlight any experience you have with analysing sales data or identifying opportunities for improvement. This will demonstrate your commercial intelligence, which is crucial for the role.
How to prepare for a job interview at Radley
✨Show Your Passion for Retail
Make sure to express your enthusiasm for the retail industry and specifically for Radley London. Share any personal experiences with their products or similar brands, as this will demonstrate your genuine interest in the company and its values.
✨Highlight Leadership Skills
As a Supervisor, you'll need to motivate and inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your ability to coach and develop talent while fostering an inclusive work culture.
✨Demonstrate Commercial Awareness
Be ready to discuss how you can identify sales opportunities and respond to competitor activity. Familiarise yourself with key performance indicators (KPIs) relevant to retail, such as sales conversion and footfall, and be prepared to share your insights on how to improve these metrics.
✨Emphasise Adaptability
Retail is dynamic, so it's important to show that you can adapt to changing circumstances. Share examples of how you've successfully navigated challenges in previous roles and how you can contribute to creating a flexible and responsive retail environment at Radley.
