Engagement Manager

Engagement Manager

Newport Temporary 60000 - 86000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead high-impact projects in Tax Admin, managing multiple tasks and ensuring timely delivery.
  • Company: Join a dynamic team focused on strategic contract projects in Telford.
  • Benefits: Enjoy competitive pay, mentorship opportunities, and a collaborative work environment.
  • Why this job: Be part of a crucial team that drives change and enhances client relationships.
  • Qualifications: Experience as an Engagement Manager with strong leadership and relationship-building skills required.
  • Other info: This is a 6-month role with a mix of onsite and remote work.

The predicted salary is between 60000 - 86000 £ per year.

Duration: 6 months

Location: Telford, min 2 days onsite

Rate: up to £519.75 p/d Umbrella inside IR35

Role purpose / summary: You will form part of the engagement team within the Tax Admin area with a focus on our CBP, RTI/CBS and COTAX contract projects. We are looking for experienced Engagement Managers to join our team who can run high visibility, strategically important deliveries with the ability to manage multiple projects concurrently.

Key Skills/requirements:

  • Project Delivery: Direct the planning, execution and implementation of your projects to agreed standards with the appropriate levels of governance. Work with the delivery teams to develop and maintain project schedules, balance priorities, and manage issues, risks and dependencies. Ensure all products are built to an appropriate level of quality and are delivered on time. Set expectations through clear and accurate engagement reporting and communication to all stakeholders, ensuring an appropriate level of escalation.
  • Proposal management: Be proficient at managing the impacting and estimating process. Develop accurate and well written proposals and change requests.
  • Financial management: Have a good level of commercial awareness. Be accountable for the project finances. Manage project actuals and forecasts and present clear and accurate explanations at the monthly review.
  • Resource management: Work with resource managers to fully resource your projects and accurately forecast and record staffing demand.
  • Staff development: Mentor and coach Junior EM’s within the project team to ensure that they are able to meet future demands for skills that are pertinent to the CDA.
  • Client management: Identify and maintain professional relationships with key project stakeholders. Ensure regular formal checkpoints take place with the customer and that the client is kept appraised of progress on a regular basis. Agree and monitor the engagement using the OTACE process. Seek new opportunities to improve the client business and generate revenue.

Required Skills:

  • Experience working as an Engagement Manager, managing software and/or integration projects
  • Proven leadership and motivational skills
  • Ability to build productive relationships
  • Flexibility about work content with ability to balance priorities across multiple tasks at the same time

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

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Contact Detail:

Undisclosed Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Manager

✨Tip Number 1

Familiarise yourself with the specific projects mentioned in the job description, such as CBP, RTI/CBS, and COTAX. Understanding these areas will help you demonstrate your relevant experience and show that you're genuinely interested in the role.

✨Tip Number 2

Network with current or former Engagement Managers in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews and discussions.

✨Tip Number 3

Prepare to discuss your project delivery strategies in detail. Be ready to share examples of how you've managed multiple projects, handled risks, and ensured quality delivery, as these are key aspects of the role.

✨Tip Number 4

Highlight your financial management skills during conversations. Be prepared to discuss how you've managed project finances in the past, as this is a crucial part of the Engagement Manager role.

We think you need these skills to ace Engagement Manager

Project Management
Stakeholder Engagement
Proposal Management
Financial Management
Resource Management
Leadership Skills
Relationship Building
Risk Management
Communication Skills
Coaching and Mentoring
Time Management
Flexibility and Adaptability
Commercial Awareness
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as an Engagement Manager, particularly in managing software and integration projects. Use specific examples that demonstrate your leadership skills and ability to manage multiple projects.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key skills mentioned in the job description. Emphasise your project delivery experience, financial management skills, and ability to build productive relationships with stakeholders.

Showcase Relevant Experience: In your application, provide concrete examples of how you've successfully directed project planning and execution. Mention any experience you have with proposal management and resource management to align with the role's requirements.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Engagement Manager role.

How to prepare for a job interview at Undisclosed

✨Showcase Your Project Management Skills

Be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you directed planning, execution, and implementation, ensuring that you met quality standards and deadlines.

✨Demonstrate Financial Acumen

Since financial management is crucial for this role, come ready to explain how you've managed project finances in the past. Discuss your experience with budgeting, forecasting, and presenting financial reports to stakeholders.

✨Build Rapport with Stakeholders

Engagement Managers need to maintain strong relationships with clients and stakeholders. Prepare to share strategies you've used to build and sustain these relationships, as well as how you handle communication and feedback.

✨Emphasise Mentorship Experience

If you've mentored or coached junior team members, be sure to mention this during your interview. Discuss how you've helped develop their skills and how you plan to continue fostering talent within the team.

Engagement Manager
Undisclosed
Location: Newport
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