At a Glance
- Tasks: Deliver top-notch customer service and maintain cleanliness in a luxury residential building.
- Company: Centre Point Recruitment connects talent with high-end residential opportunities in Battersea.
- Benefits: Enjoy a competitive salary of £29,000 and the chance to work in a vibrant environment.
- Why this job: Join a dynamic team where your efforts directly enhance residents' experiences and satisfaction.
- Qualifications: Experience in housekeeping and a passion for providing excellent service are essential.
- Other info: This role offers a unique opportunity to work in a prestigious setting with diverse interactions.
The predicted salary is between 23200 - 32600 £ per year.
Centre Point Recruitment are seeking an experienced Housekeeper to work in a high-end/luxury residential building based in Battersea.
Salary: £29,000
This is a varied role that involves:
- Deliver exceptional customer service by promptly addressing requests and fostering positive interactions with residents, guests, and visitors.
- Uphold cleanliness and safety standards in both front and back of house areas.
- Complete daily cleaning tasks according to the shift task list to maintain high levels of cleanliness and customer satisfaction.
- Manage a database of resident preferences to provide personalised service.
- Communicate with residents and guests through phone, email, or in-person to handle inquiries and requests.
- Support the move-in and move-out process to ensure cleanliness standards are upheld.
Housekeeper employer: Centre Point Recruitment
Contact Detail:
Centre Point Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Understanding the expectations of high-end clients can set you apart. Research common practices in luxury housekeeping to demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your customer service skills. Since this role involves interacting with residents and guests, be prepared to share examples of how you've provided exceptional service in previous positions.
✨Tip Number 3
Prepare to discuss your organisational skills. Managing a database of resident preferences requires attention to detail, so think of ways you've successfully organised tasks or information in past roles.
✨Tip Number 4
Show your adaptability. The role involves various tasks, from cleaning to supporting move-ins and move-outs. Be ready to explain how you've adapted to changing priorities in previous jobs.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and expectations for the Housekeeper position. Tailor your application to highlight relevant experience in customer service and cleaning standards.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous housekeeping roles or experience in high-end environments. Mention specific tasks you have performed that align with the job requirements, such as managing resident preferences or maintaining cleanliness standards.
Showcase Customer Service Skills: Since the role involves interacting with residents and guests, make sure to illustrate your customer service skills. Provide examples of how you've successfully handled inquiries or requests in past positions.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Centre Point Recruitment
✨Showcase Your Customer Service Skills
As a Housekeeper, exceptional customer service is key. Be prepared to share examples of how you've positively interacted with residents or guests in previous roles. Highlight your ability to address requests promptly and maintain a friendly demeanour.
✨Demonstrate Attention to Detail
This role requires maintaining high cleanliness standards. During the interview, discuss specific cleaning tasks you've managed in the past and how you ensure no detail is overlooked. Mention any systems or checklists you use to stay organised.
✨Familiarise Yourself with Personalised Service
Managing a database of resident preferences is crucial. Talk about any experience you have with personalising services for clients or residents. If you don't have direct experience, think of ways you've adapted your approach based on individual needs.
✨Prepare for Communication Scenarios
You'll need to communicate effectively with residents and guests. Prepare for potential questions about how you would handle inquiries or complaints. Practise articulating your thoughts clearly and professionally, whether in person or over the phone.