Customer Service Advisor

Customer Service Advisor

Leeds Full-Time 28000 £ / year No home office possible
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At a Glance

  • Tasks: Join our team as a Customer Service Advisor, supporting recruitment and candidate management.
  • Company: Logical Personnel Solutions is a leading provider in the UK nuclear and energy sectors.
  • Benefits: Enjoy a negotiable salary, full-time hours, pension scheme, and private health benefits.
  • Why this job: Be part of exciting projects like HS2 and Heathrow, with opportunities for growth and training.
  • Qualifications: No prior experience needed, just bring your motivation and organisational skills!
  • Other info: Flexible travel required; all expenses covered, plus a chance to progress within the company.

Logical Personnel Solutions are one of the UK's leading labour providers to the nuclear and energy sectors. With offices throughout the UK, we have experienced real growth in the last 5 years, supporting some of the UK's largest construction projects including HS2, Hinkley Point C and Heathrow.

We are looking to recruit a recruitment assistant to join our team in Leeds; previous experience working in recruitment is preferred but not essential. You will be working Monday to Friday 08:30-17:30, alongside an existing and established team, underneath the Divisional Manager.

The benefits:

  • Salary negotiable (depending on experience)
  • Full time
  • Company pension scheme
  • Private health scheme after qualifying period
  • Some travel will be required throughout the year to visit different sites – all paid for and training given.

The role:

  • CV searching and database searches for suitable candidates
  • Supporting the Account Managers with finding suitable candidates for job roles through CV screening, telephone interviews, search and selection, networking, use of database
  • Supporting the Account Managers with onsite visits once training has been given – meeting candidates onsite on induction days, assisting with D&A testing
  • Calling candidates to assess suitability for job roles
  • Administration and compliance (references, RTW checks etc)
  • Putting workers through security clearances – training to be given
  • Once trained, meeting workers onsite to go over training/inductions

The person:

  • Organised and motivated
  • Able to build relationships with candidates and clients
  • Ambitious and energetic
  • Able to work in a team
  • Own transport essential
  • Highly organised - ability to multi-task
  • Flexibility to travel to site once trained – to see candidates and clients onsite

If you are interested in the above position, please contact Hannah Woods on the number below or send a CV in for a call back. We have an extremely busy pipeline running throughout all of 2024 and into 2025 so there is also the real opportunity for progression for the right individual. All our Managers and Account Managers have organically progressed within the company.

Customer Service Advisor employer: Logical Personnel Solutions

Logical Personnel Solutions is an exceptional employer, offering a dynamic work environment in Leeds that fosters growth and development within the recruitment sector. With a strong focus on employee well-being, we provide competitive salaries, a comprehensive pension scheme, and private health benefits, alongside opportunities for career progression as evidenced by our track record of promoting from within. Join our dedicated team and be part of exciting projects that shape the future of the UK’s energy and construction industries.
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Contact Detail:

Logical Personnel Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor

✨Tip Number 1

Familiarise yourself with the nuclear and energy sectors, as this role is closely tied to these industries. Understanding the specific challenges and requirements of these sectors can help you stand out during interviews.

✨Tip Number 2

Network with professionals in recruitment and the energy sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at Logical Personnel Solutions.

✨Tip Number 3

Prepare for the role by brushing up on your CV screening and telephone interview skills. Practising these techniques will help you demonstrate your ability to assess candidates effectively during the selection process.

✨Tip Number 4

Showcase your organisational skills and ability to multitask during the interview. Be ready to provide examples of how you've successfully managed multiple responsibilities in previous roles, as this is crucial for the Customer Service Advisor position.

We think you need these skills to ace Customer Service Advisor

Excellent Communication Skills
Relationship Building
Organisational Skills
Attention to Detail
Time Management
Problem-Solving Skills
Ability to Multi-Task
Flexibility and Adaptability
Basic Knowledge of Recruitment Processes
Database Management
Telephone Interviewing Skills
Administrative Skills
Teamwork
Motivation and Ambition

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in recruitment or customer service. Use keywords from the job description to demonstrate your suitability for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying and how your skills align with the responsibilities of the Customer Service Advisor position. Mention your ability to build relationships and work in a team.

Highlight Relevant Skills: In your application, emphasise skills such as organisation, multitasking, and flexibility to travel. These are key attributes the company is looking for in a candidate.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Logical Personnel Solutions

✨Know the Company

Before your interview, take some time to research Logical Personnel Solutions. Understand their role in the nuclear and energy sectors, and be prepared to discuss how your skills can contribute to their ongoing projects like HS2 and Hinkley Point C.

✨Showcase Your Organisational Skills

As a Customer Service Advisor, being organised is key. Prepare examples from your past experiences that demonstrate your ability to manage multiple tasks effectively, especially in a fast-paced environment.

✨Build Rapport

During the interview, focus on building a connection with the interviewer. Show your enthusiasm for working with candidates and clients, and highlight your interpersonal skills that will help you succeed in this role.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle various situations. Think of scenarios where you've successfully navigated challenges in recruitment or customer service, and be ready to share those stories.

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