At a Glance
- Tasks: Manage contractor accounts, handle quotes, and provide top-notch customer service.
- Company: Join Residential Management Group, a leader in client and contractor support.
- Benefits: Enjoy 27 days holiday, free healthcare cashback, and study sponsorship.
- Why this job: Be part of a supportive team making a real impact in the community.
- Qualifications: Strong admin skills, GCSE Maths & English, and proficiency in Microsoft Office required.
- Other info: Flexible working hours and a commitment to safeguarding our communities.
The predicted salary is between 30000 - 42000 £ per year.
At Residential Management Group, we are dedicated to providing exceptional service and support to our clients and contractors. We are looking for a detail-oriented and customer focused Contractor Administrator to join our team.
Role Purpose: As a Contractor Administrator, you will ensure business and client requirements are met for setting up, maintaining contractor accounts, handling quotes, tenders, contracted work, reactive works, and accounts payable queries. You will provide an excellent level of customer service to our portfolio of contractors.
Key Responsibilities:
- Set up and maintain contractor accounts in line with relevant requirements.
- Create and maintain planned maintenance contracts.
- Create and complete quotation and tender requests, ensuring they meet the required standards and specifications for compliance, including obtaining relevant approvals.
- Resolve incoming queries from internal and external parties.
- Instruct remedial works on receipt of surveys and reports.
- Request, review and approve required documentation prior to works commencing.
- Review and reconcile purchase ledger accounts, and respond to queries regarding payments and invoices.
Skills and Experience:
- A strong administrator with excellent working knowledge of providing business support functions to a large business.
- Excellent attention to detail, strong time management, and organisational skills.
- Proficiency in Microsoft office tools, with an intermediate working knowledge of Excel.
- Excellent communication skills, with the ability to provide consistent high level customer service to both internal and external customers.
- Ability to make decisions both independently and collaboratively.
- GCSE Maths & English.
Preferred Experience:
- Previous experience working in procurement/contracts-based role.
- Knowledge of CDM regulations (Construction Design Management).
What does RMG have to offer?
- A 37.5-hour working week with a competitive salary.
- 27 days holiday plus all Bank Holidays plus 2 additional paid volunteer days per year.
- Free Healthcare cashback Plan (re-claiming for optical treatment, dental care, physiotherapy, GP Charges, plus 24/7 access to remote GP Services).
- Sponsorship for study and professional qualifications (up to 5 study days).
- Pension scheme (matched up to 7%) and Life assurance (4 x annual salary).
- Access to Our Place Rewards, offering a huge range of shopping discounts, instore vouchers, reloadable e-cards, cashback on online purchases, and many exclusive offers!
What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
If you are a recruitment agency please note we operate a PSL and do not take cold calls.
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Contractor Administrator employer: Residential Management Group (RMG)
Contact Detail:
Residential Management Group (RMG) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contractor Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Contractor Administrator. Understanding the nuances of setting up and maintaining contractor accounts will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this tool is essential for the role. Consider taking an online course or practicing with sample data to showcase your abilities.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in previous roles. Being able to articulate your experience in resolving queries will set you apart from other candidates.
✨Tip Number 4
Research CDM regulations and be ready to discuss them. Even if you don't have direct experience, showing that you understand these regulations can demonstrate your commitment to the role.
We think you need these skills to ace Contractor Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Contractor Administrator position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your administrative skills, attention to detail, and any previous experience in procurement or contracts-based roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Contractor Administrator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Residential Management Group (RMG)
✨Showcase Your Attention to Detail
As a Contractor Administrator, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped avoid errors or improved processes.
✨Demonstrate Customer Service Skills
This role requires excellent customer service abilities. Think of instances where you successfully resolved client queries or improved customer satisfaction, and be ready to share these stories during the interview.
✨Familiarise Yourself with Relevant Regulations
Knowledge of CDM regulations is preferred for this position. Brush up on these regulations before your interview, and be ready to explain how they relate to contractor management and compliance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare for scenarios related to handling contractor accounts, managing quotes, or resolving payment queries, and think through how you would approach these situations.