At a Glance
- Tasks: Lead a team, manage shifts, and ensure customer satisfaction in a fast-paced environment.
- Company: Join Domino's, a fun and busy leader in the pizza industry.
- Benefits: Enjoy free meals, discounts, flexible hours, and career development opportunities.
- Why this job: Perfect for those who love teamwork, customer service, and want to grow their skills.
- Qualifications: 1 year of experience in a fast-paced customer service role; managerial experience is a plus.
- Other info: Flexible working hours, mainly evenings and weekends; training provided for growth.
The predicted salary is between 24000 - 36000 £ per year.
Our stores are a fun, busy and fast-paced environment. When the going gets tough, we all pitch in to get the job done together, without hesitation.
As a Domino's Shift Manager, you will have the opportunity to increase your experience across a variety of tasks carried out inside our industry-leading stores. You will be responsible for everything that happens during your shift including cost controls and customer relations. You are there to lead by example, following policies and procedures, to inspire all Team Members on your shift to produce great food and ensure complete customer satisfaction.
Successful candidates will have:
- a minimum of 1 years' experience of working within a fast-paced customer-lead QSR, restaurant or other area of the hospitality sector;
- flexibility with your working hours as our stores are predominantly busy in the evenings and on weekends;
- excellent people skills including the ability to give clear instructions;
- good written and verbal communication;
- high levels of problem-solving, initiative and self-motivation;
- a willingness to learn and a drive to succeed;
- passion for providing excellent customer service; and
- the ability to work as part of a team.
Managerial experience is preferred yet not essential, we will support you to learn the skills and build the confidence you need to grow.
Duties and responsibilities will include:
- interacting with patrons regularly and offering great customer service;
- handling payments;
- maintaining a high standard of food safety;
- cost control (food, labour);
- reliable stock management;
- consistent high levels of attendance and punctuality; and
- managing an effective and efficient team.
When you work at Domino's, you will become part of our Domino's team which means:
- FREE staff meal whilst on duty (conditions apply);
- FREE uniform;
- an employee discount;
- taking part in the Employee Recognition Scheme;
- access to the Pension Scheme;
- flexible hours; and
- fantastic career development opportunities.
If you are ready to lead a team and grow within a thriving business, apply now!
Contact Detail:
Dominos Pizza Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Runner/Manager - Retford
✨Tip Number 1
Familiarise yourself with the specific challenges and demands of a fast-paced environment like Domino's. Understanding how to manage stress and maintain team morale during busy shifts can set you apart as a candidate.
✨Tip Number 2
Showcase your people skills by preparing examples of how you've successfully led a team or resolved conflicts in previous roles. Being able to demonstrate your leadership style will resonate well with the hiring managers.
✨Tip Number 3
Research Domino's values and customer service philosophy. Being able to articulate how your personal values align with theirs during an interview can make a strong impression.
✨Tip Number 4
Be ready to discuss your flexibility with working hours, especially evenings and weekends. Highlighting your availability shows commitment and willingness to meet the demands of the role.
We think you need these skills to ace Shift Runner/Manager - Retford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Runner/Manager at Domino's. Highlight your relevant experience in fast-paced environments and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your people skills, problem-solving abilities, and any managerial experience, even if it's informal.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your ability to lead a team. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Dominos Pizza
✨Show Your Leadership Skills
As a Shift Runner/Manager, you'll need to demonstrate your ability to lead a team. Share examples from your past experiences where you successfully managed a team or resolved conflicts. This will show that you're ready to inspire and motivate others.
✨Highlight Your Customer Service Experience
Customer satisfaction is key in this role. Be prepared to discuss specific instances where you provided excellent customer service, handled complaints, or went above and beyond for customers. This will showcase your passion for delivering great service.
✨Demonstrate Flexibility and Adaptability
Given the fast-paced environment, it's important to convey your flexibility with working hours and your ability to adapt to changing situations. Share examples of how you've successfully managed unexpected challenges in previous roles.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of scenarios where you had to make quick decisions or manage resources effectively. Being able to articulate your thought process will impress the interviewers.