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For Companies At a Glance
- Tasks: Plan resources, liaise with customers, and ensure smooth service delivery.
- Company: Join a leading provider in the construction equipment industry.
- Benefits: Enjoy a competitive salary and opportunities for skill development.
- Why this job: Make a real impact on customer satisfaction in a thriving company culture.
- Qualifications: Previous experience in service roles and strong customer service skills required.
- Other info: This role is based in Farnham and offers a chance to grow your career.
Are you a customer-focused professional ready for a new challenge? Looking for a rewarding role as a Service Controller in Farnham? This is your chance to utilise your customer service skills and contribute to a leading company in the construction and plant industry.
Our client, a leading provider of construction equipment, is seeking a talented Service Controller to join their team in Farnham. This role offers the opportunity to make a real impact on service delivery and customer satisfaction.
Your responsibilities will include:
- Efficiently planning the allocation of resources to meet service plans.
- Liaising with customers and keeping them updated on progress.
- Acting as the main point of contact for enquiries, complaints, and feedback.
- Collaborating with the parts department to ensure smooth service schedules.
- Working as a team and communicating effectively to ensure departmental efficiency.
What you'll bring:
- Previous experience in a service advisor or Service Controller role.
- Strong customer service skills.
- Excellent organisational and communication skills.
- Experience within the construction, plant, or mechanical engineering industry.
- Ability to work effectively in a team.
What's in it for you:
- Competitive salary of £30,000.
- Opportunity to work as a Service Controller in Farnham.
- Opportunity to grow and develop your skills.
- Working with a leading company in the plant industry.
This is a fantastic opportunity for a dedicated Service Controller to join a thriving company in Farnham. If you're ready for a new challenge, apply now!
Service Controller employer: Platinum Recruitment Consultancy
Contact Detail:
Platinum Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Controller
✨Tip Number 1
Familiarise yourself with the construction and plant industry. Understanding the specific challenges and trends in this sector will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join relevant online forums to connect with current Service Controllers or those in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational questions that focus on customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction, as these will likely come up in your interview.
✨Tip Number 4
Research the company thoroughly. Understand their values, mission, and recent projects. This knowledge will not only help you tailor your responses but also show your enthusiasm for joining their team.
We think you need these skills to ace Service Controller
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the Service Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service, particularly in roles similar to a Service Controller. Use bullet points to make it easy to read and focus on achievements that demonstrate your organisational and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your customer service skills and ability to work effectively in a team, as these are crucial for this position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Service Controller.
How to prepare for a job interview at Platinum Recruitment Consultancy
✨Showcase Your Customer Service Skills
As a Service Controller, your ability to handle customer inquiries and complaints is crucial. Prepare examples from your previous roles where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Organisational Skills
This role requires efficient planning and resource allocation. Be ready to discuss how you have managed multiple tasks or projects simultaneously in the past, highlighting your organisational strategies.
✨Familiarise Yourself with the Industry
Having experience in the construction or plant industry is essential. Brush up on industry-specific terminology and trends, and be prepared to discuss how your background aligns with the company's needs.
✨Emphasise Team Collaboration
The job involves working closely with various departments. Share examples of how you've effectively collaborated with others in previous positions, showcasing your communication skills and teamwork.
