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- Tasks: Lead shifts, deliver exceptional service, and create memorable experiences for guests.
- Company: Join Marco Pierre White Steakhouse Bar & Grill, known for its vibrant atmosphere and top-notch dining.
- Benefits: Enjoy competitive room rates, ongoing career development, and access to a state-of-the-art health club.
- Why this job: Be part of a unique dining experience and grow into a senior position with internal development opportunities.
- Qualifications: A passion for customer service, a positive attitude, and the ability to work well in a team.
- Other info: Uniform provided; must be punctual, polite, and ready to create unforgettable moments for guests.
The predicted salary is between 24000 - 36000 £ per year.
Our restaurants are all about the experience; the buzz; the unique atmosphere and the enjoyment of being out with friends and family in gorgeous, lively surroundings. To be a Restaurant Shift Leader, we want to see talent and passion so that you can deliver exceptional customer service, ensuring that both standards and specifications are met, creating a service delivery that will be an occasion for all guests.
Our restaurant offers something different to the usual hotel restaurant and our guests in turn expect a high level of service, standards and knowledge when visiting; whether it be a casual meal after work, a business dinner or as part of a wider food & beverage experience. Do you want to be part of something different, working with the best food, drink and a brand you can be proud of? We create memories that our guests never forget. This could be the next step for you into a senior position - we actively encourage internal development and progression.
Key Tasks will involve:
- Assist with greeting, seating and order taking.
- Help guests with menu selection and drink requirements.
- Serve food and drinks, ensuring that requests and queries are responded to in a timely and friendly manner.
- Anticipate and attend to the guest's needs and desires immediately.
- Communicate and work effectively within a team to ensure every guest leaves with the desire to return.
- Understand your areas of responsibility, ensuring everything runs effectively in line with brand specification.
- Look professional, being punctual, polite, courteous and helpful to guests and colleagues at all times.
- Be fully conversant with the facilities, services and promotions offered.
- More importantly, you must enjoy what you do! Have a great personality, be confident, and have a 'can do attitude'.
In return we offer:
- Competitive room rates at our other hotels nationwide.
- Service Charge.
- Ongoing career development - apprenticeships, internal training and more.
- Access to our state of art health club.
- Uniform provided.
Restaurant Shift Leader- Marco Pierre White Steakhouse Bar & Grill employer: Manor Hotel Meriden
Contact Detail:
Manor Hotel Meriden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift Leader- Marco Pierre White Steakhouse Bar & Grill
✨Tip Number 1
Familiarise yourself with Marco Pierre White's culinary style and the specific offerings of the Steakhouse Bar & Grill. Understanding the menu and being able to discuss dishes confidently will impress during your interview.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your past experiences. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this aligns perfectly with the role's focus on exceptional service.
✨Tip Number 3
Demonstrate your ability to work effectively in a team. Prepare to discuss how you've collaborated with colleagues in high-pressure environments, as teamwork is crucial in delivering the memorable experiences that the restaurant aims for.
✨Tip Number 4
Express your passion for the hospitality industry and your desire for career progression. Mention any relevant training or development you've pursued, as the restaurant values internal growth and is keen on nurturing talent.
We think you need these skills to ace Restaurant Shift Leader- Marco Pierre White Steakhouse Bar & Grill
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Restaurant Shift Leader position. Tailor your application to highlight relevant experiences that demonstrate your ability to meet these expectations.
Showcase Your Passion: In your cover letter, express your passion for the hospitality industry and customer service. Share specific examples of how you've created memorable experiences for guests in previous roles, as this aligns with the restaurant's focus on delivering exceptional service.
Highlight Teamwork Skills: Emphasise your ability to work effectively within a team. Provide examples of past experiences where you collaborated with colleagues to enhance service delivery or resolve issues, showcasing your communication skills and teamwork.
Professional Presentation: Ensure your CV and cover letter are well-formatted and free from errors. Use a professional tone while still allowing your personality to shine through. Remember, the restaurant values a confident and friendly attitude, so let that reflect in your writing.
How to prepare for a job interview at Manor Hotel Meriden
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure guests had a memorable experience.
✨Demonstrate Teamwork Skills
Since the role involves working closely with a team, highlight your ability to communicate and collaborate effectively. Discuss instances where you successfully worked as part of a team to achieve a common goal.
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and drink offerings before the interview. Being able to discuss the dishes and suggest pairings will show your commitment and knowledge, which is crucial for the role.
✨Exude Professionalism
Dress appropriately and arrive on time for your interview. Being punctual and presenting yourself well reflects your understanding of the importance of professionalism in the hospitality industry.
