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- Tasks: Join us as a Crew Member, helping guests and creating memorable experiences.
- Company: Be part of the vibrant Moxy Glasgow Merchant City, known for its fun atmosphere.
- Benefits: Enjoy competitive pay, health plans, discounts on stays and meals, plus generous holiday allowance.
- Why this job: This role offers a dynamic environment where you can showcase your personality and skills.
- Qualifications: We're looking for energetic communicators with service experience and a passion for hospitality.
- Other info: A personality assessment may be part of the recruitment process.
The predicted salary is between 24000 - 36000 £ per year.
This position is based on a full time contract.
Gross Hourly Salary - £competitive.
Confident communicator comfortable in a fast-paced service focused role. Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.
Main Tasks & responsibilities:
- Helping guests and creating positive experiences.
- Manage hotel room inventory and checking guests in/out the Moxy way.
- Operate Food & Beverage outlets the Moxy way.
- Manage all bills and payments correctly.
- Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
- Follow all food safety, licensing and health and safety policies to work safely.
- Supporting other Crew Members and follow direction from Crew Leaders.
- Promote and support the Moxy brand & the Marriott Bonvoy loyalty program.
We're looking for someone with Moxie, which is all of these things:
- Have high energy and a fearless do-it-yourself attitude.
- Good with people and enjoy chatting with guests.
- Skilled multi-tasker who can balance hard work with great service.
- Know being relaxed isn’t the same as being lazy.
- Clear communicator fluent in English (and other languages a plus!).
Useful Experience:
- Experience within the service industry.
- Knowledge of hotel systems such as Opera and/or Micros.
- Knowledge of Food Safety & Licensing laws.
- Personal experience of travel and travel industry.
Benefits for you:
- Health Cash Plan.
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide.
- Discount on Food & Beverages at Marriott hotels worldwide.
- Enhanced Maternity/Paternity/Adoption pay.
- Pension scheme.
- Twenty eight holidays (annually increasing to max thirty three holidays) pro-rata.
*A personality assessment can be part of the recruitment process.*
Crew Member employer: Moxy Glasgow Merchant City
Contact Detail:
Moxy Glasgow Merchant City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show off your personality! The Moxy brand is all about creating a fun and relaxed atmosphere, so during any interviews or interactions, let your vibrant character shine through. Be engaging and approachable to demonstrate that you can connect with guests.
✨Tip Number 2
Familiarise yourself with the Moxy brand and its values. Understanding what makes Moxy unique will help you align your answers and behaviour with their expectations. This knowledge can set you apart from other candidates who may not have done their homework.
✨Tip Number 3
Highlight your multitasking skills. In a fast-paced environment like Moxy, being able to juggle multiple tasks while maintaining excellent service is crucial. Prepare examples from your past experiences where you successfully managed several responsibilities at once.
✨Tip Number 4
Be ready to discuss your experience in the service industry. Whether it's bartending, reception work, or food service, having specific examples of how you've handled challenges or created positive guest experiences will show that you're well-prepared for the role.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the service industry. Emphasise any roles where you interacted with guests, managed inventory, or worked in fast-paced environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific skills like communication and multitasking, and how they align with the Moxy brand values.
Showcase Relevant Experience: In your application, include any experience with hotel systems like Opera or Micros, as well as knowledge of food safety and licensing laws. This will demonstrate your readiness for the role.
Express Your Passion: Convey your passion for hospitality and creating positive guest experiences. Share any personal travel experiences that have shaped your understanding of customer service.
How to prepare for a job interview at Moxy Glasgow Merchant City
✨Show Your Energy
As a Crew Member, high energy is key. Make sure to convey your enthusiasm during the interview. Share examples of how you've maintained a positive attitude in fast-paced environments.
✨Demonstrate Communication Skills
Since this role involves interacting with guests, it's important to showcase your communication skills. Practice speaking clearly and confidently, and be ready to discuss how you handle guest interactions.
✨Highlight Problem-Solving Abilities
Being a proactive problem solver is crucial. Prepare to share specific instances where you've successfully resolved issues in a service setting, demonstrating your ability to think on your feet.
✨Familiarise Yourself with the Brand
Research the Moxy brand and its values. Be prepared to discuss how you can contribute to creating a fun and relaxed environment for guests, aligning with the brand's ethos.
