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For Companies At a Glance
- Tasks: Manage communications and events to keep teams connected and informed.
- Company: Join Whitbread, a leading hospitality company with 35,000 dedicated team members.
- Benefits: Enjoy hybrid working, healthcare, and discounts on stays and dining.
- Why this job: Be part of a dynamic team driving change and enhancing guest experiences.
- Qualifications: Experience in communication delivery and project management is essential.
- Other info: Opportunity for growth in a fast-paced, global environment.
The predicted salary is between 39000 - 65000 £ per year.
As the Comms, Events and Support Manager you will work closely with the PI&R Ops Planning Manager to streamline operations and ensure smooth communication across teams. Drive the adoption of new technologies like O365 and Viva, making sure everyone stays connected and informed.
Role: Comms, Events and Support Manager
Package: From £52,000 + 30% company performance bonus
Contract Type: Full-Time and Permanent
Location: Whitbread Court, Dunstable and a hybrid way of working with a minimum of 3 days a week in the office.
Why You'll Love It Here:
- Healthcare: Individual & Family BUPA healthcare
- 10% matched pension
- Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand
What you'll be doing:
- You will manage and own a central operations communications function to ensure all site facing activity is communicated in an engaging, relevant and timely style.
- You'll assist with the creation and implementation of an annual internal communications plan / strategy in coordination with operational planning across our multi-site business and assist with the writing/managing and creation of Ops communications, including daily/weekly/monthly updates as required.
- Liaise with stakeholders to produce internal communications objectives in line with business activity.
- Provide project support and ownership (as required) for PI&R projects from a communications perspective whilst leading regular National Events to engage and connect our teams with all the messages they need.
- Support the development of two-way communication from sites to Support Centre, defining the processes around any necessary change requirements and work collaboratively with internal communication teams to ensure core messages aligned and delivered.
- Establish a range of measurement and feedback techniques to drive continuous improvements.
- Leading a team who support our Regional teams with their administration and keeping them all on track.
What you'll need:
- Extensive experience of leading, writing and reviewing communication delivery across different channels, including across BAU Operational comms and Project.
- Adaptability across different technology to deliver messaging - SharePoint, Access groups, Teams Live events and calls.
- Stakeholder and matrix management skills - able to connect messaging from team members in site through to Ex Co members (ability to cope with high pace and demanding needs).
- Project Planning.
- Handling large amounts of information and presenting data and messaging in an easy to understand formats.
- Digital knowledge of O365 suite.
Be part of our Central Operations Team at Whitbread. Meeting our ambitious goals to expand and reach new locations across the Globe requires serious planning. It means analysing every little detail, spotting and overcoming barriers and working towards our ambitious plans. With a lot of doing to be done, you can be part of making big change happen across the globe. Bring your drive and enthusiasm, and we'll welcome you in.
Comms, Events and Support Manager - Houghton Regis employer: leisurejobs
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Comms, Events and Support Manager - Houghton Regis
✨Tip Number 1
Familiarise yourself with the latest communication tools and technologies, especially O365 and Viva. Being well-versed in these platforms will not only help you stand out but also demonstrate your readiness to drive their adoption within the team.
✨Tip Number 2
Network with current employees or professionals in similar roles to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing communications across various channels. Be ready to share specific examples of how you've successfully engaged stakeholders and delivered messages effectively in previous roles.
✨Tip Number 4
Showcase your project management skills by discussing any relevant projects you've led or contributed to. Highlight your ability to handle large amounts of information and present it clearly, as this is crucial for the role.
We think you need these skills to ace Comms, Events and Support Manager - Houghton Regis
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications, events management, and support roles. Use keywords from the job description to demonstrate that you meet the specific requirements of the Comms, Events and Support Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with technologies like O365 and Viva, and how you can drive effective communication across teams. Be sure to explain why you want to work for Whitbread specifically.
Showcase Your Project Management Skills: In your application, provide examples of past projects where you successfully managed communications and stakeholder engagement. Highlight your ability to handle large amounts of information and present it clearly, as this is crucial for the role.
Demonstrate Adaptability: Emphasise your adaptability to different technologies and communication channels. Mention any experience you have with SharePoint, Teams Live events, or similar tools, as this will show that you can effectively manage communications in a fast-paced environment.
How to prepare for a job interview at leisurejobs
✨Showcase Your Communication Skills
As a Comms, Events and Support Manager, your ability to communicate effectively is crucial. Prepare examples of how you've successfully managed communications in previous roles, highlighting your adaptability across different channels.
✨Demonstrate Stakeholder Management Experience
This role requires strong stakeholder management skills. Be ready to discuss specific instances where you've liaised with various stakeholders, ensuring that messaging aligns with business objectives and how you navigated any challenges.
✨Familiarise Yourself with Relevant Technologies
Whitbread is looking for someone who can drive the adoption of new technologies like O365 and Viva. Brush up on these tools and be prepared to discuss how you've used similar technologies in past roles to enhance communication and collaboration.
✨Prepare for Project Planning Questions
Project planning is a key aspect of this role. Think about your experience in managing projects, particularly in a fast-paced environment. Be ready to share how you handle large amounts of information and present it clearly to your team.
