IBA Accounts Assistant - 6m FTC

Arthur Financial have partnered with a growing insurance broker based in Manchester to support with their search for an experienced IBA Accounts Assistant for a 6-months fixed term. This person will support in the investigation, reconciliation, and resolution of accounts within a dynamic insurance broker. This role focuses on reviewing legacy transactions, ensuring accurate reconciliations, and resolving discrepancies or outstanding items. The ideal candidate will have experience in insurance broking, a strong understanding of IBA processes, and familiarity with Acturis or similar systems., * Conduct detailed investigations into reconciliation discrepancies, with an emphasis on resolving complex or legacy transactions.

• Ensure all transactions are accurately recorded and any issues in IBA accounts are resolved efficiently.

• Collaborate with internal teams, including broking, underwriting, claims, and finance, to address and rectify reconciliation discrepancies.

• Analyse and review older transactions that may require in-depth investigation.

• Propose and implement resolutions for legacy balances, ensuring the integrity of financial records.

• Apply knowledge of insurance broking processes and IBA functions to ensure compliance with industry standards.

• Maintain adherence to regulatory requirements when handling reconciliations.

• Use Acturis (or equivalent systems) to access, investigate, and resolve policy, transaction, and reconciliation issues.

• Maintain accurate data input and management within the system for reporting and reconciliation purposes.

• Prepare clear, concise reports summarising investigation findings, actions taken, and outcomes.

• Maintain thorough documentation of reconciliation processes and resolutions for audit purposes.

• Partner with internal teams and external stakeholders to ensure effective resolution of financial discrepancies.

• Communicate professionally with clients, insurers, and brokers to address outstanding issues.

• Contribute to projects aimed at improving IBA processes, system enhancements, and reconciliation workflows.

• Suggest and implement optimisation to streamline investigation and reconciliation tasks.

• Prior experience in a similar role within the insurance industry, preferably with exposure to IBA processes.

• Familiarity with Acturis or equivalent systems is highly desirable.

• Experience in legacy transaction reviews and reconciliation within an insurance broking context.

• Strong understanding of insurance broking operations and IBA processes.

• Knowledge of policy structures, claims processes, and financial reconciliations.